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Customers rate speed over price when switching ISPs

2013-07-09 12:40:00| Telecompaper Headlines

(Telecompaper) High-speed broadband services could reduce annual churn rates for fixed broadband by 3 percentage points, according to a study by Analysys Mason. According to a survey of over 6,500 consumers in Europe and the USA, most of them prefer 'a cheaper service'. However, 14 percent of respondents who intended to leave their fixed broadband service provider in the next six months said that the reason that they were leaving their current provider was not price, but because their current service was not fast enough. The trend is consistent across all of the European countries. In the USA, a greater proportion of high-speed customers intended to churn, but this could be because of the low take-up of high-speed services in this country, which led to a small sample.

Tags: price rate speed customers

 

Special Offers Win Customers and Keep Them Coming Back

2013-07-08 23:09:06| AutomotiveDigest.com - Automotive Industry News

While car shoppers top concerns are pricing and payments, never lose sight of the fact that their overarching goal is to get the best value, which can be everything from how you frame your value proposition as a dealer (service, experience, quality, etc.) to creative incentives for doing business with you. Since your goal with any car buyer is to build a relationship to the point where they make you their go-to car-buying and maintenance source, incentives are a great way to start. Keep reading for 10 ideas for special offers that you can use to tip the scales in your favor.The Article Special Offers Win Customers and Keep Them Coming Back appeared first on Automotive Digest.

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600 customers affected by power outage in Colds Spring

2013-07-07 23:30:04| Semiconductors - Topix.net

NV Energy says customers in Cold Springs have their power back on after a brief power outage.

Tags: power customers spring affected

 

Japan's NTT DoCoMo Loses Customers for Not Carrying Apple's iPhone

2013-07-07 10:51:20| Wireless - Topix.net

DoCoMo has 60 million valued customers in Japan. Yet it hasn't struck a deal with Apple regarding the iPhone.

Tags: customers carrying iphone loses

 

Japan's NTT DoCoMo Loses Customers for Not Carrying Apple's iPhone

2013-07-06 14:59:00| IT Services - Topix.net

DoCoMo has 60 million valued customers in Japan. Yet it hasn't struck a deal with Apple regarding the iPhone.

Tags: customers carrying iphone loses

 

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