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Ofcom moves to lower costs for BT's wholesale superfast broadband customers
2013-07-03 02:00:00| Total Telecom industry news
But U.K. body will not regulate price of BT's wholesale offer for fear of undermining investment case for fibre rollout.
Tags: lower
costs
customers
wholesale
Texting tips: Engage with your customers
2013-07-02 19:09:32| AutomotiveDigest.com - Automotive Industry News
Dealers sometimes dont realize they can ask to text message customers, and theyre missing out on a huge opportunity, shared Jack Simmons, Cars.com Dealer Training Manager. If we get a phone call during a meeting or an email while spending time with friends or family, most of us arent going to answer it right away. But if we get a text, are we likely to look at it and even reply immediately? You bet. Even with consumers sending approximately 2.3 trillion text messages a year, many dealerships still wrestle with how to effectively use SMS as part of their customer follow-up process. These guidelines and best practices can help serve as a framework for incorporating text into your customer contact strategy. Ask before you text Keep reading!The Article Texting tips: Engage with your customers appeared first on Automotive Digest.
Tags: tips
customers
engage
texting
Satisfaction with Price Is Higher Among Retail Electric Customers Than Local Utility Customers
2013-07-02 16:23:00| Transmission & Distribution World
Among retail electric provider residential customers, 41 percent have taken action in the past year to either switch providers, renew with their current retail provider, or sign up for retail service for the first time, with a majority citing price competition as a primary reason for taking action, according to the J.D. Power 2013 Retail Electric Provider Satisfaction Study. read more
Tags: price
local
higher
customers
New Globe Valve Line Gives Metso's Customers In Asia Pacific, China And India More Control Performance Options - Global Launch To Follow In 2014
2013-07-02 08:00:31| oilandgasonline News Articles
About one year ago Metso announced a launch of a new line of Neles globe control valves, targeted in the first phase to the Asia Pacific, Chinese and Indian petrochemical, refining and oil & gas industries. Global launch is to follow in 2014.
PG&E Encourages Customers To Conserve Electricity As California Grid Operator Declares New Flex Alert
2013-07-02 06:55:00| Transmission & Distribution World
Pacific Gas and Electric Co. (PG&E) is urging customers to conserve electricity in response to a Flex Alert called for today and tomorrow, July 1-2, 2013, by the California Independent System Operator Corporation (ISO), which manages the state's power grid. read more
Tags: california
customers
alert
operator
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