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Operations Training Officer Support
2016-09-13 10:05:00| Space-careers.com Jobs RSS
Since 1979, Italian ACS has been a Software System Integrator. As a Payload Data Ground Segment specialist, ACS develops componentssubsystemsground stations for satellite data acquisition, processing and dissemination. The company is active in geospatial multisource applications development for planning and management of environmental risks infrastructures and realtime handling of large data streams. ACS offer to their customers the complete range of services from the collection of user requirements to operational activities support. Our German subsidiary ACSD provides consultancy service at EUMETSAT Darmstadt. Selected candidate will sign permanent full time contract and work at EUM premises. Besides an opportunity to work in international environment, ACS can offer competitive salary, attractive benefits package tailored to specific needs, training and career growth within ACS group, support for relocation to Darmstadt. For our activities in Germany, we are looking for a person to provide Operations Training Officer Support. TASKS In coordination with the System Operations Manager and OPS QA, maintain the Operations Department Training Policy to be used as a guide in the definition, implementation and subsequent assessment of training. This should address the initial training of new team members, preparatory training of the existing team required to address ongoing OPS projects and new operational programs, and continuity training of the existing team to ensure optimal proficiency, as well as specific training for system evolutions In cooperation with the various team leaders across EUMETSATs operational programs, maintain the definition of the specific training requirements for the various team roles and across the various program operations teams In cooperation with the programme development teams and contractor companies for new programmes, develop and implement a Training Plan to ensure operations readiness at the end of the operations preparation phase, including definition of training requirements, and review of provided materials Assess the training needs for individual team members based on their roles and the associated training requirements Define and maintain Training Plans to address the needs of various team members in areas both programspecific and crossprogram. This should define the overall training objectives and make use of available training methods most appropriate to the topics covered and the designated trainees Manage the implementation of individual training activities, including identification of a training provider either internal or external coordination with the training provider on the definition and preparation of training arranging for training venues and aids, reproduction of training materials, etc coordination of the training schedule preparing and presenting training where applicable Support the Operations Controller Team leaders in the definition, preparation and implementation of initial training for new Controller Team members leading to their assessment and certification and proficiency training to maintain the efficiency of the existing Controller Teams Maintain a Training Database as required to record the preparation and implementation status of training courses, the allocation to and performance of trainees in specific training activities, etc Assess the performance of training activities to determine the effectiveness of training provided and provide feedback to optimise future training activities Against training objectives defined in the relevant Training Plan, assess if trainees have achieved the required level of knowledge and understanding to satisfactorily perform operations Monitor the performance of operations in order to identify any areas, for example observed team errors, where additional training may be required in order to maintain operational readiness Ensure all training materials are maintained up to date through regular audits and reviews Ensure all training materials are readily accessible via the Document Management System and Intranet. SKILLS University degree or equivalent in a relevant technical discipline At least 3 year experience in the preparation and implementation of training activities for large groups Experience in the design, preparation and implementation of a Training Plan for operations personnel Experience of spacecraft and their control systems, mission ground segments, and their 247 operations Experience of Operation Preparation and procurement phases for new programmes EU national or valid work permit for Germany CV in Europass format Distinct advantage Several years of experience with the following Microsoft Office Suite 247 satellite operations environments Training tools and techniques, including remote training Intranet and Extranet technology A relevant trainingrelated qualification Able to work effectively in English Excellent communications skills, effective communication of information under a variety of circumstances Used to work proactively either alone or within a small team, able to work with the minimum of supervision The variety of the tasks and the scope and complexity of the training to be supported require a high degree of autonomy and good analytical skills Able to conduct activities in an orderly and disciplined manner, able to work calmly and correctly under stress and must be able to work with the minimum of supervision
Tags: support
training
operations
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Category:Transportation and Logistics
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