je.st
news
Tag: xtime
Xtime CRM Platform Boosts Dealership Show Rates, Labor Hours
2013-05-24 19:42:28| AutomotiveDigest.com - Automotive Industry News
Auto dealers using the Xtime Customer Relations Management technology report a significant increase in their appointment show rates and their labor hours per RO in their fixed operations Service Departments. "Were seeing an 82% appointment show rate since using Xtime to schedule appointments in-shop and on-line," noted Ross Corey, service manager for Audi St. Paul, Maplewood, MN. "Our labor hours per RO are up 35%," said Jeff Bellinger, GM for Brandfon Honda, Branford, CT, "since we started using Xtimes ServiceTab tablet inspection tool in the drive and advisors are making more money too." These case studies from satisfied customers such as Ross Corey and Jeff Bellinger says a great deal about Xtimes Customer Relations Management technology because they speak from first-hand experience. [Read more]The Article Xtime CRM Platform Boosts Dealership Show Rates, Labor Hours appeared first on Automotive Digest.
Auto/Mate and Xtime Integrate to Enhance Customers Fixed Ops Experience
2013-05-20 05:14:37| AutomotiveDigest.com - Automotive Industry News
Fixed ops are becoming a larger source of dealer revenue. Customers are also expecting more from that service experience for scheduling and solid customer service. Consumers expect a lot more from the dealership service experience, said Neil East, CEO of Xtime. Auto/Mate Dealership Systemss AMPS Dealership Management System is now fully integrated with Xtime, a leading cloud-based customer retention management and scheduling platform for automotive service. Dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime Service CRM to improve customer relationships in their service departments. Making the service experience better for customers is important to stay competitive, said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. Click here for details on the service integration and what it means for dealer service departments. The Article Auto/Mate and Xtime Integrate to Enhance Customers Fixed Ops Experience appeared first on Automotive Digest.
Tags: experience
customers
fixed
enhance
Xtime Partners with Kia Motors America to Enable On-line Service Scheduling
2013-03-18 17:34:19| AutomotiveDigest.com - Automotive Industry News
Kia has selected Xtimes Service CRM to enhance the Kia owners on-line service experience with an advanced web, dealer and mobile service appointment process. The Xtime ServiceCRM will help connect Kia owners to the Kia dealer network when the vehicle is in need of maintenance or repair. [More]The Article Xtime Partners with Kia Motors America to Enable On-line Service Scheduling appeared first on Automotive Digest.
Tags: service
online
america
partners
Xtime Launches Version 7.0 to Transform the Ownership Lifecycle
2013-02-21 18:31:07| AutomotiveDigest.com - Automotive Industry News
Xtime launched version 7.0 of its industry leading scheduling platform. Available immediately to qualifying dealers, Xtime version 7.0 includes a brand new scheduling interface designed to efficiently capture demand for automotive maintenance and repair services. Also part of version 7.0, Xtime is launching its Service Timeline, a compelling visual representation of a vehicles service history and future service needs. Visit Xtime to learn more.The Article Xtime Launches Version 7.0 to Transform the Ownership Lifecycle appeared first on Automotive Digest.
Tags: version
ownership
transform
launches
Xtime Announces ServiceSync DMS Integration Platform
2013-02-21 18:19:24| AutomotiveDigest.com - Automotive Industry News
Xtime launched ServiceSync, an advanced integration platform for connecting seamlessly with dealer management systems (DMS). It uses best of breed, enterprise-class technologies to provide a modern, service-oriented architecture that makes building a certified, bi-directional DMS integration efficient and simple. Click here to learn more.The Article Xtime Announces ServiceSync DMS Integration Platform appeared first on Automotive Digest.
Tags: platform
integration
announces
dms