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VinSolutions and Xtime Partnership Integrates Retail and Service CRM Systems

2014-02-17 18:51:35| AutomotiveDigest.com - Automotive Industry News

What Happened: CRM and lead-management leader VinSolutions recently announced a partnership with Xtime, the leader in retention for dealership service departments. What This Means for Dealers: This partnership enables dealers to have an enhanced service CRM experience by utilizing both the VinSolutions CRM platform and the Xtime retention solution to enable call centers, service advisors and even salespeople to meet any customer's service needs from any part of the dealership. "Lifecycle management is becoming evermore important for today's dealerships, and by integrating VinSolutions' CRM platform with Xtime's leading retention solution, we are helping to fill an unmet need in the industry," said Brian Skutta, vice president and general manager of VinSolutions. "For our dealer customers, this new partnership will enable them to have an end-to-end view of their customers, which will help them provide a best-in-class experience each and every time consumers engage with the dealership." See the original release to get more details on how this merger can boost your service department's bottom line.The Article VinSolutions and Xtime Partnership Integrates Retail and Service CRM Systems appeared first on Automotive Digest.

Tags: service systems retail partnership

 

ServiceTelematics by Xtime

2014-02-17 17:43:34| AutomotiveDigest.com - Automotive Industry News

Advanced telematics platforms provide an ongoing, reliable connection to the vehicle and its owner. They enhance safety, navigation, vehicle diagnostics and provide new forms of infotainment. And they represent a powerful mechanism to drive customer delight and a higher propensity to purchase another vehicle from the automaker.The Article ServiceTelematics by Xtime appeared first on Automotive Digest.

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VinSolutions and Xtime Announce Partnership to Integrate Retail and Service CRM Systems

2014-01-24 06:00:00| Industrial Newsroom - All News for Today

OVERLAND PARK, Kan. – VinSolutions, the marketplace leader and developer of Internet-based customer relationship management (CRM) and internet lead management (ILM) for the automotive industry, and Xtime, the leading retention solution for automotive manufacturers and service departments, today announced a new partnership. This partnership will enable dealers to have an enhanced service CRM experience by utilizing both the VinSolutions CRM platform and the Xtime retention solution to ...This story is related to the following:Web-Based Software | Customer Relationship Management (CRM) Software | Software

Tags: service systems retail partnership

 

Xtime 7.0 Can Bring Customers to Your Service Bay

2013-07-25 15:04:51| AutomotiveDigest.com - Automotive Industry News

Xtime's Version 7.0 gives consumers the most advanced scheduling interface in the industry, allowing them to quickly and easily schedule an appointment in 1-2 minutes. Also included in 7.0 is the new Service Timeline, a convenient and intuitive way to track your vehicle's service history and upcoming service needs. Find out how Xtime 7.0 can benefit your dealershipThe Article Xtime 7.0 Can Bring Customers to Your Service Bay appeared first on Automotive Digest.

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Raise Your Show Rate with Xtime Appointment Reminder Software

2013-07-20 16:09:23| AutomotiveDigest.com - Automotive Industry News

The Background: Two years ago, Audi St. Paul of Maplewood, MN and its sister dealerships, Audi Minneapolis, Porsche of Minneapolis, Mercedes of Maplewood, and Porsche of St. Paul searched for a way to improve fixed operations in terms of shop efficiency and improved scheduling productivity in the Service Department with a better appointment reminder software program. The Problem: Ross Corey, Service Manager for Audi St. Paul, recognized the need to bring in a CRM system that would develop a consultative sales relationship with service advisors and their customers. Dealers, heres your chance to get your appointment show rate way up, just like Audi St. Paul, by putting Xtime Service CRM with the Xtime ServiceTab to work in your dealership. [Read more]The Article Raise Your Show Rate with Xtime Appointment Reminder Software appeared first on Automotive Digest.

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