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Xtime Delivers an 82% Appointment Show Rate and Xtime ServiceTab Impresses Customers

2013-02-21 18:10:36| AutomotiveDigest.com - Automotive Industry News

Audi St. Paul in Maplewood, MN, started using Xtime hosted service CRM systems to improve fixed operations two years ago. Ross Corey, Service Manager for Audi St. Paul manages 13 technicians working out of 19 service bays, has six advisors, and the shop processes more than 1,150 repair orders a month. The dealership utilizes Xtime Online Scheduling and Xtime ServiceTab, a mobile point-of-sale tool that enables service advisors to develop a consultative sales relationship with customers by spending more face-to-face time with them. The change in shop efficiencies, improvement in scheduling techs are the kind of results that make everyones life easier. Keep reading ...The Article Xtime Delivers an 82% Appointment Show Rate and Xtime ServiceTab Impresses Customers appeared first on Automotive Digest.

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Xtime Unveils ServiceSync for Seamless Connection with DMS

2013-02-11 00:34:42| AutomotiveDigest.com - Automotive Industry News

Xtime, the leading cloud-based customer relationship management (CRM) and scheduling platform, has launched ServiceSync an advanced integration platform for connecting seamlessly with dealer management systems (DMS). ServiceSync reflects nine years of experience integrating with ten different DMS vendors using a variety of technologies, said Adam Galper, Xtime co-founder and CTO. ServiceSync uses enterprise-class technologies [...]The Article Xtime Unveils ServiceSync for Seamless Connection with DMS appeared first on Automotive Digest.

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At Xtime, Dealers Spoke. We Listened.

2013-01-29 20:31:55| AutomotiveDigest.com - Automotive Industry News

Each month, service customers schedule more than 1.5 million appointments online using Xtime ServiceCRM, making us the leading cloud-based customer management solution for the automotive service industry. With more than 5,000 dealers as our clients, we spend a lot of time talking with dealership staff about what they need to provide a top-tier service experience. What we've heard again and again is that customers are busy. In dealing with automotive service departments, they crave speed and convenience, each step of the way. Over the past year, product designers at Xtime have worked tirelessly to refine and improve the Xtime ServiceCRMplatform to meet those customer expectations. Neal East, CEO of Xtime, wants dealers to know what is new and exciting and that would be version 7.0 of the Xtime ServiceCRM software that dealers around the country rely on for customer satisfaction in their service departments.

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Xtime Puts Dealers on a Cloud

2013-01-26 16:16:32| AutomotiveDigest.com - Automotive Industry News

By integrating its products into an easy-to-use, affordable system, Xtime ServiceCRM automates and simplifies each step of the automotive service lifecycle: scheduling, service drives, shop control, and customer retention. Xtime ServiceCRM (with ServiceTab) is delivered via the Internet as Software as a Service, creating immediate and ongoing value for dealerships in improved customer satisfaction and loyalty to increase your automotive service revenue. Visit us at Booth # 3875 While at NADA!

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