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Tag: xtime
ServiceCRM Leader Xtime Names Jim Doehrman CFO
2013-06-25 18:47:28| AutomotiveDigest.com - Automotive Industry News
Xtime announced it has named Jim Doehrman as its new Chief Financial Officer. Jims extensive experience with automotive and technology leaders like ADP, Octane, Versata and Gracenote, compliments his demonstrated financial leadership. Jims skills are exactly what Xtime needs to help guide us through our continued rapid growth and international expansion, noted Neal East, Xtime CEO. Were delighted to have him on board. Read more.The Article ServiceCRM Leader Xtime Names Jim Doehrman CFO appeared first on Automotive Digest.
Xtime Customer Retention Management Platform Boosting Show Rates, Labor Hours for Auto Dealers
2013-06-25 18:33:33| AutomotiveDigest.com - Automotive Industry News
Xtime announced that auto dealers using its technology are boosting appointment show rates and labor hours to improve fixed operations results. Were seeing an 82% appointment show rate since using Xtime to schedule appointments in-shop and on-line, noted Ross Corey, service manager for Audi St. Paul, Maplewood, MN. Read more!The Article Xtime Customer Retention Management Platform Boosting Show Rates, Labor Hours for Auto Dealers appeared first on Automotive Digest.
Tags: show
management
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Dealers Boosting Fixed Op Labor Hours and Show Rates, Xtime Says
2013-05-28 09:35:01| AutomotiveDigest.com - Automotive Industry News
As fixed operations becomes a larger portion of dealer revenue, the challenge can become making it worth more than just basic customer service fulfillment. Customers want to have a satisfying experience and dont want to have their time dragged out by inefficiency. Xtime is working on that question with dealer through its technology that is producing results. Xtime mobile ServiceTab lets advisors greet customers right at their vehicles in the service drive, where conditions are more conducive to face-to-face interaction that builds stronger relationships and trust. Dealers using Xtimes technology are seeing good results: Simplify and organize appointment scheduling Maximize appointments Build customer trust and comfort Increase service revenue Improves shop utilization Were seeing an 82% appointment show rate since using Xtime to schedule appointments in-shop and on-line, noted Ross Corey, service manager for Audi St. Paul, Maplewood, MN. Click here to read more about how dealers are using this technology to get their service departments going in this direction.The Article Dealers Boosting Fixed Op Labor Hours and Show Rates, Xtime Says appeared first on Automotive Digest.
Xtime Boosts Show Rates and Labor Hours for Auto Dealers
2013-05-27 17:52:20| AutomotiveDigest.com - Automotive Industry News
Xtime mobile ServiceTab lets advisors greet customers right at their vehicles in the service drive, where conditions are more conducive to face-to-face interaction that builds stronger relationships and trust. By using this intuitive tablet interface, a service advisor can check customers in as they drive up, digitally record walk-around inspection results in real-time, and discuss service recommendations without ever leaving the customer or vehicle. Learn more at Xtime.com.The Article Xtime Boosts Show Rates and Labor Hours for Auto Dealers appeared first on Automotive Digest.
Dealers Find Xtime Mobile Scheduling Improves Customer Satisfaction
2013-05-27 17:06:08| AutomotiveDigest.com - Automotive Industry News
Auto dealers using Xtime mobile scheduling, are boosting appointment show rates and labor hours to improve fixed operations results. Xtime mobile ServiceTab lets advisors greet customers right at their vehicles in the service drive, where conditions are more conducive to face-to-face interaction that builds stronger relationships and trust. By using this intuitive tablet interface, a service advisor can check customers in as they drive up, digitally record walk-around inspection results in real-time, and discuss service recommendations without ever leaving the customer or vehicle Dealers are using Xtime to: Simplify and organize appointment scheduling Keep reading! The Article Dealers Find Xtime Mobile Scheduling Improves Customer Satisfaction appeared first on Automotive Digest.
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customer
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satisfaction