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Tag: billing
Rogers' billing process is getting a revamp, says CEO Guy Laurence
2015-04-22 02:36:22| Telecom - Topix.net
Rogers customers who say they're frustrated trying to figure out their monthly bills could find some relief in a revamp of the process announced Tuesday by chief executive Guy Laurence. Laurence told reporters that Rogers Communications will roll out an improved billing process over the next few weeks, fixing a problem that created a baffling disconnect between customers and company service agents.
Cobb EMC Completes NISC Customer Care & Billing Implementation
2015-04-09 18:42:00| Transmission & Distribution World
Marietta, Ga.-based electric cooperative Cobb EMC has successfully implemented National Information Solutions Cooperatives Customer Care and Billing suite of applications. read more
Tags: care
customer
implementation
billing
Tanzania CAA Optimises Operations with Automated Billing
2015-03-19 15:27:00| Airport Technology
The Tanzanian Civil Aviation Authority has again chosen COMSOFT to assist with their goals of efficient and modernised air traffic services, with the addition of COMSOFT's Aeronautical Billing (CAB) solution.
Tags: operations
automated
billing
tanzania
Direct Energy customers in Alberta complain about billing mistakes
2015-03-18 16:12:58| Furniture - Topix.net
Since the company moved its call centre to Guatemala last year, people have been getting bills for charges they say aren't theirs. Sometime for homes they don't even own.
Tags: direct
energy
customers
billing
Plusnet investigates billing faults
2015-02-18 15:23:33| BBC News | Business | UK Edition
BT's Plusnet broadband service is trying to find out why it wrongly told customers they were being billed extra for going over their data allowance.
Tags: billing
faults
investigates
plusnet
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