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Tag: application support
Junior Application Support Engineer
2020-06-05 17:13:47| Space-careers.com Jobs RSS
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for a Junior Application Support Engineers, based in Frankfurt. The position is offered as a fixedterm contract until 311220. Job Description Excellent Salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main Responsibilities The successful candidate will concentrate hisher activities on the following Support and backup of the current developer on site Maintenance and some development Office applications Python support of modules using REST and smaller development Knowledge of both SQL and VBA. Any exposure to SSRS and or Microsoft Access advantageous. Analytical ability and aptitude for problem solving. Ability to build relationships effectively, both within the immediate team and wider business. Accuracy and attention to detail. A professional and courteous approach Successful Candidate The Key Person should bring the following skills and experience VBA Python Rest Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: support
application
junior
engineer
Junior Application Support Engineer
2020-03-27 12:16:45| Space-careers.com Jobs RSS
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for two Junior Application Support Engineers, based in Frankfurt. The position is offered as a fixedterm contract until 311220. This role will start as remote working due to current COVID19. Job Description Excellent Salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main Responsibilities The key person will be responsible for Support and backup of the current developer on site Maintenance and some development Office applications R and Python support of modules using REST and smaller development Knowledge of both SQL and VBA. Any exposure to SSRS and or Microsoft Access advantageous. Analytical ability and aptitude for problem solving. The Ideal Candidate The key person should have VBA R Python Rest Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: support
application
junior
engineer
Video Application Support Engineer
2020-03-23 16:16:44| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Video Application Support Engineer Romania Bucharest ROLE DECRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: video
support
application
engineer
Application Infrastructure Support Engineer IT
2019-06-05 11:29:39| Space-careers.com Jobs RSS
Airbus is a global leader in aeronautics, space and related services. In 2018 it generated revenues of 64 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the worlds leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each others expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary on the ground, in the sky and in space. Description of the job A vacancy for a IT Support Engineer has arisen within Airbus Defence Space in Stevenage. It is an exciting time to join the Information Management IM Team. IM is the Information Technology IT business enabler and unique IM Business Partner for Airbus Defence and Space. As a central function, IM is involved in all business processes and enables technical as well as management careers. IM covers a wide range of stateoftheart technologies and positions ranging from IT infrastructure, application support to governance or strategic consultancy. Especially for young talents IM offers best conditions for a successful career in an advanced and forwardlooking environment. Working in IM means living global trends developments such as digitalisation, innovation and a new way of working. Are you passionate for enabling solutions in IT, and working in an international environment exploring the latest technologies? Then, join us as an engineering support specialist. As part of the Engineering Solutions team in IT, you will be responsible for providing operational and project based IT support to engineering communities based in the UK specialised in product design and analysis, electronics and electrical tools, simulation, systems and software engineering. You will troubleshoot, respond to enquiries and find solutions to technical challenges. Beyond the daytoday, you will lead or participate in key engineering projects and contribute to the documentation efforts. You are highly technical and are comfortable with problem solving in multiple operating systems Windows and Linux variants and a range of devices including desktopslaptops, servers. You will occasionally partner with various peer teams including security, networks and infrastructure, as well as other engineering teams in Europe. The successful candidate will be subject to UK Security Clearance in order to undertake related work in accordance with business needs. Tasks accountabilities Your main tasks and responsibilities will include Lead infrastructure and software projects and coordinate the necessary technical deliveries in partnership with peer teams in IT. Participate in the successful implementation of future technologies involving digital trends. Managecoordinate the delivery of key IT services for engineering groups. Provide user support and administration for engineering tools, their deployment and licensing on Linux and Windows. Manage the configuration and deployment of workstations and servers to meet the needs of various engineering groups. Assist in the design and management of specific development networks. Support complex server equipment for managing both physical and virtual resources. Work with vendors and technical support organisations to coordinate troubleshooting process for all hardware and software related issues in a timely manner. Support the procurement process and use of internal tools for hardware and software acquisition as required. Maintain systems to current IT security standards including patching and hardening tasks. Travel occasionally to participate in local and European operational improvement workshops. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth. Required skills We are looking for candidates with the following skills and experience Knowledge of application deployment including clientserver components. Experience in LinuxWindows integration including SSH, LDAP, Kerberos, NFS, NTP. Knowledge of AIX is advantageous Experience of working in a project environment in IT, including requirements capture and activity planning. Previous experience of a customer facing role with strong organizational, communication, and leadership skills. Sound understanding of good security practice and configuration. Knowledge of virtualisation technologies e.g. VMware, Citrix. Understanding of LANWAN networks. Basic scripting e.g. BASH, PERL, PowerShell. Use of relational databases including SQL. BABS Degree in a technical field or equivalent practical experience. Apply HERE
Tags: it
support
application
infrastructure
Application Infrastructure Support Engineer
2019-03-21 10:31:41| Space-careers.com Jobs RSS
Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europes number one space enterprise and the worlds second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each others expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary on the ground, in the sky and in space. Description of the job A vacancy for a IT Support Engineer has arisen within Airbus Defence Space in Stevenage. It is an exciting time to join the Information Management IM Team. IM is the Information Technology IT business enabler and unique IM Business Partner for Airbus Defence and Space. As a central function, IM is involved in all business processes and enables technical as well as management careers. IM covers a wide range of stateoftheart technologies and positions ranging from IT infrastructure, application support to governance or strategic consultancy. Especially for young talents IM offers best conditions for a successful career in an advanced and forwardlooking environment. Working in IM means living global trends developments such as digitalisation, innovation and a new way of working. Are you passionate for enabling solutions in IT, and working in an international environment exploring the latest technologies? Then, join us as an engineering support specialist. As part of the Engineering Solutions team in IT, you will be responsible for providing operational and project based IT support to engineering communities based in the UK specialised in product design and analysis, electronics and electrical tools, simulation, systems and software engineering. You will troubleshoot, respond to enquiries and find solutions to technical challenges. Beyond the daytoday, you will lead or participate in key engineering projects and contribute to the documentation efforts. You are highly technical and are comfortable with problem solving in multiple operating systems Windows and Linux variants and a range of devices including desktopslaptops, servers. You will occasionally partner with various peer teams including security, networks and infrastructure, as well as other engineering teams in Europe. The successful candidate will be subject to UK Security Clearance in order to undertake related work in accordance with business needs. Tasks accountabilities Your main tasks and responsibilities will include Lead infrastructure and software projects and coordinate the necessary technical deliveries in partnership with peer teams in IT. Participate in the successful implementation of future technologies involving digital trends. Managecoordinate the delivery of key IT services for engineering groups. Provide user support and administration for engineering tools, their deployment and licensing on Linux and Windows. Manage the configuration and deployment of workstations and servers to meet the needs of various engineering groups. Assist in the design and management of specific development networks. Support complex server equipment for managing both physical and virtual resources. Work with vendors and technical support organisations to coordinate troubleshooting process for all hardware and software related issues in a timely manner. Support the procurement process and use of internal tools for hardware and software acquisition as required. Maintain systems to current IT security standards including patching and hardening tasks. Travel occasionally to participate in local and European operational improvement workshops. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth. Required skills We are looking for candidates with the following skills and experience Knowledge of application deployment including clientserver components. Experience in LinuxWindows integration including SSH, LDAP, Kerberos, NFS, NTP. Knowledge of AIX is advantageous Experience of working in a project environment in IT, including requirements capture and activity planning. Previous experience of a customer facing role with strong organizational, communication, and leadership skills. Sound understanding of good security practice and configuration. Knowledge of virtualisation technologies e.g. VMware, Citrix. Understanding of LANWAN networks. Basic scripting e.g. BASH, PERL, PowerShell. Use of relational databases including SQL. BABS Degree in a technical field or equivalent practical experience. Apply HERE
Tags: support
application
infrastructure
engineer