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Application Functional IT Support Technician

2018-09-24 14:26:34| Space-careers.com Jobs RSS

Position Reference 079 You will have the opportunity to support the POLARIS activities. POLARIS is a platform and set of services mainly designed to host, run and operate PRISMA and ECLIPSE applications, which are ESA European Space Agencys most widely used tools for information management in the project development phase. These applications are used by ESA Space Projects across the ESA Directorates, Industry, the Scientific Community and the Delegate Bodies. Tasks and Activities The scope of work will include Apply all the required processes, services, activities and tasks to ensure users can effectively use existing POLARIS Applications in support to their business needs. Enable applications improvement by analysing and documenting system anomalies which Prevent correct andor effective use of the existing applications. Provide User Support for basic and complex How To type of questions. Execute functional operations, according to an agreed set of possible, documented procedures, that do not require changes to application software and documents. Collect and document Frequently Asked Questions, making available relevant documentation to users, e.g. User Manuals, FAQ. Contribute in the identification, definition and delivery of workaround. Collect, engineer and manage Functional user requirements. Define and execute functional Verification and Validation test plans including nonregression for Application Infrastructure maintenance and upgrade. Support ESA stakeholders during the Validation process. Execute troubleshooting and data management, providing the solution to amend data anomalies resulted from system malfunction andor user error, upon necessary authorisation, when the user cannot recover the situation autonomously because of system limits. Record data changeupload statements scripts and procedures in the Service Management System. Produce and maintain or contribute to the production and maintenance of the POLARIS deliverables Contribution in the preparatory activities and then execute the DisasterRecovery Plan, including a simulation per Year. Coordinate, monitor, and escalate incidents requiring the attention of ESA third parties. Adhoc additional tasks as required by the Service Manager in support of the POLARIS activities. Skills and Experience The following skills and experience are mandatory You hold a technical qualification or documented operational experience in the field of IT Systems, Network Engineering andor data center operation. You have at least 4 years of experience in the management, operation and maintenance of IT systems, in particular in IT second line support. You are fluent in the English language. You have a strong customer oriented approach and able to communicate coherently and professionally. You have experience in Documentation Management and keeping Documents under Configuration Control. The following skills would be highly desirable Previous experience with ESA andor Polaris. Previous experience with one or more of the following technologies Apache Web Servers, JBoss EAP, Open LDAP, Oracle DB, Mongo DB, Red Hat Enterprise Server, Microsoft Windows Server. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 01102018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: support application functional technician

 

Application Infrastructure Support Engineer IT

2018-07-09 17:26:35| Space-careers.com Jobs RSS

A vacancy for a IT Support Engineer has arisen within Airbus Defence Space in Stevenage. It is an exciting time to join the Information Management IM Team. IM is the Information Technology IT business enabler and unique IM Business Partner for Airbus Defence and Space. As a central function, IM is involved in all business processes and enables technical as well as management careers. IM covers a wide range of stateoftheart technologies and positions ranging from IT infrastructure, application support to governance or strategic consultancy. Especially for young talents IM offers best conditions for a successful career in an advanced and forwardlooking environment. Working in IM means living global trends developments such as digitalisation, innovation and a new way of working. Are you passionate for enabling solutions in IT, and working in an international environment exploring the latest technologies? Then, join us as an engineering support specialist. As part of the Engineering Solutions team in IT, you will be responsible for providing operational and project based IT support to engineering communities based in the UK specialised in product design and analysis, electronics and electrical tools, simulation, systems and software engineering. You will troubleshoot, respond to enquiries and find solutions to technical challenges. Beyond the daytoday, you will lead or participate in key engineering projects and contribute to the documentation efforts. You are highly technical and are comfortable with problem solving in multiple operating systems Windows and Linux variants and a range of devices including desktopslaptops, servers. You will occasionally partner with various peer teams including security, networks and infrastructure, as well as other engineering teams in Europe. The successful candidate will be subject to UK Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include Lead infrastructure and software projects and coordinate the necessary technical deliveries in partnership with peer teams in IT. Participate in the successful implementation of future technologies involving digital trends. Managecoordinate the delivery of key IT services for engineering groups. Provide user support and administration for engineering tools, their deployment and licensing on Linux and Windows. Manage the configuration and deployment of workstations and servers to meet the needs of various engineering groups. Assist in the design and management of specific development networks. Support complex server equipment for managing both physical and virtual resources. Work with vendors and technical support organisations to coordinate troubleshooting process for all hardware and software related issues in a timely manner. Support the procurement process and use of internal tools for hardware and software acquisition as required. Maintain systems to current IT security standards including patching and hardening tasks. Travel occasionally to participate in local and European operational improvement workshops. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth.We are looking for candidates with the following skills and experience Knowledge of application deployment including clientserver components. Experience in LinuxWindows integration including SSH, LDAP, Kerberos, NFS, NTP. Knowledge of AIX is advantageous Experience of working in a project environment in IT, including requirements capture and activity planning. Previous experience of a customer facing role with strong organizational, communication, and leadership skills. Sound understanding of good security practice and configuration. Knowledge of virtualisation technologies e.g. VMware, Citrix. Understanding of LANWAN networks. Basic scripting e.g. BASH, PERL, PowerShell. Use of relational databases including SQL. BABS Degree in a technical field or equivalent practical experience. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Tags: it support application infrastructure

 
 

Application Infrastructure Support Engineer IT

2018-01-03 17:16:49| Space-careers.com Jobs RSS

A vacancy for a IT Support Engineer has arisen within Airbus Defence Space in Portsmouth. It is an exciting time to join the Information Management IM Team. IM is the Information Technology IT business enabler and unique IM Business Partner for Airbus Defence and Space. As a central function, IM is involved in all business processes and enables technical as well as management careers. IM covers a wide range of stateoftheart technologies and positions ranging from IT infrastructure, application support to governance or strategic consultancy. IM offers best conditions for a successful career in an advanced and forwardlooking environment. Working in IM means living global trends developments such as digitalisation, innovation and a new way of working. Are you passionate for enabling solutions in IT, and working in an international environment exploring the latest technologies? Then, join us as an engineering support specialist. As part of the Engineering Solutions team in IT, you will be responsible for providing operational and project based IT support to engineering communities based in the UK specialised in product design and analysis, electronics and electrical tools, simulation, systems and software engineering. You will troubleshoot, respond to enquiries and find solutions to technical challenges. Beyond the daytoday, you will lead or participate in key engineering projects and contribute to the documentation efforts. You are highly technical and are comfortable with problem solving in multiple operating systems Windows and Linux variants and a range of devices including desktopslaptops, servers. You will occasionally partner with various peer teams including security, networks and infrastructure, as well as other engineering teams in Europe. The successful candidate will be subject to UK Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include Lead infrastructure and software projects and coordinate the necessary technical deliveries in partnership with peer teams in IT. Participate in the successful implementation of future technologies involving digital trends. Managecoordinate the delivery of key IT services for engineering groups. Provide user support and administration for engineering tools, their deployment and licensing on Linux and Windows. Manage the configuration and deployment of workstations and servers to meet the needs of various engineering groups. Assist in the design and management of specific development networks. Support complex server equipment for managing both physical and virtual resources. Work with vendors and technical support organisations to coordinate troubleshooting process for all hardware and software related issues in a timely manner. Support the procurement process and use of internal tools for hardware and software acquisition as required. Maintain systems to current IT security standards including patching and hardening tasks. Travel occasionally to participate in local and European operational improvement workshops. Skills We are looking for candidates with the following skills and experience Knowledge of application deployment including clientserver components. Experience in LinuxWindows integration including SSH, LDAP, Kerberos, NFS, NTP. . Knowledge of AIX is advantageous Experience of working in a project environment in IT, including requirements capture and activity planning. Previous experience of a customer facing role with strong organizational, communication, and leadership skills. Sound understanding of good security practice and configuration. Knowledge of virtualisation technologies e.g. VMware, Citrix. Understanding of LANWAN networks. Basic scripting e.g. BASH, PERL, PowerShell. Use of relational databases including SQL. BABS Degree in a technical field or equivalent practical experience. Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europes number one space enterprise and the worlds second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each others expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary on the ground, in the sky and in space.

Tags: it support application infrastructure

 

Application Support Engineer 2

2017-08-03 00:10:54| Space-careers.com Jobs RSS

We are looking to further enhance our team by adding a Application Support Engineer 2 You will be based at our clients premises in Harwell, Oxfordshire UK. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities. Your Tasks Include The main responsibilities of the post are to expand the awareness, utilisation and scientific impact of EO data for climate research and applications, in particular for the ocean but also for other domains of the earth system. The tasks include conducting scientific data exploitation activities and research studies to address gaps in knowledge as part of the contribution of European Earth Observation science to future IPCC assessments and reports, supporting and informing the implementation of global policy decisions taken at COP21 in Paris, December 2015. In hisher capacity, the incumbent shall provide support to and advise on the detailed scientific goals of the various international scientific and operational user communities concerned with international climate research, modelling, adaptation and mitigation activities. The post holder reports to the Head of the ESA Climate Office of the Science, Exploitation and Climate Department. The incumbents tasks will include Establishing a dialogue with specialised user communities, analysing their needs for satellitebased observations of the climate system, and assessing their feedback on available EObased information Deriving technical specifications for Fundamental Climate Data Records and Essential Climate Variables, chiefly from ESA EO Missions, with specific regard to longterm stability, consistency, completeness, availability, errorcharacterisation, reducing uncertainties, and compatibility with climate observations from other Space and nonspace sources Setting up and managing industrial contracts RD projects and other EO exploitation activities to respond to the needs for EObased information of climate research and climate services, including for reanalysis, modelling, attribution, projection, prediction, trends assessment, and data assimilation Ensuring the results of such developments are tested and verified with the corresponding climate user communities Cooperating with internal and external partner organisations to transfer capabilities developed under a research and demonstration context into an operational framework Maintaining links and ensuring coherence with relevant activities of Member States and international partner organisations Contributing to the Agencys public communications on EO. Your Profile Applicants should have A PhD preferably in oceanography, physics or geophysics, or other appropriate scientific fields, and have at least two years of experience in related remote sensing applications development andor research. Extensive professional experience on product definition, calibration, validation, algorithm development, quality assessment and exploitation of Earth Observation data, particularly ESA missions, a demonstrable experience from relevant scientific exploitation activities either internationally or in ESA member states and an established profile with research communities working on the ocean and its relation to climate. Particular importance will be attached to a candidates personal scientific ability and credibility amongst their peers, as well as flexibility and adaptability. The candidate should be capable of working effectively in a team with minimum supervision and have excellent communication and presentation skills. The working languages are English and French. A good knowledge of one of these two languages is required. The knowledge of another memberstate language is an asset. Candidates must be eligible to work in the EU REFERENCE 00082 LOCATION Harwell Oxfordshire UK CONTACT recruitmoltek.net CLOSING DATE 29th August 2017 MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies. For more detailed information about MOLTEK go to www.moltek.com

Tags: support application engineer support engineer

 

Application Support Engineer 1

2017-08-03 00:10:54| Space-careers.com Jobs RSS

We are looking to further enhance our team by adding a Application Support Engineer 1 You will be based at our clients premises in Harwell, Oxfordshire UK. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities. Your Tasks Include The main responsibilities of the post are to expand the awareness, utilisation and scientific impact of EO data for climate research and applications. The incumbent shall maximise the contribution of European Earth Observation science including ESAs flagship programme on climate science, the Climate Change Initiative to future IPCC assessments and reports, and support and inform the implementation of global policy decisions taken at COP21 in Paris, December 2015. In hisher capacity, the incumbent shall be responsible for ensuring effectively delivery of the Climate Change Initiatives knowledge exchange strategy as well as providing support and advice on knowledge exchange in order to encourage the use of Climate Office knowledge and results by business, public and civil society, with the final objective to influence policy and practices. The post holder reports to the Head of the ESA Climate Office of the Science, Exploitation and Climate Department. The incumbents tasks will include Establishing a dialogue with specialised user communities from the scientific, public, policy and educational sectors, analysing their needs for satellitebased observations of the climate system, and assessing their feedback Communicating the work of ESA that is relevant for climate user communities, including but not limited to research and write online articles, create and plan content for social media, and analyse web and social media statistics Exploring and developing innovative ways of communicating and delivering learning on EO climate topics. This includes using data visualisation, investigating classrooms and workshops to distance and online education. Organising events, workshops, conferences, in line with the goal of expanding awareness, utilisation and scientific impact of EO data for climate research and applications Maintaining links and ensuring coherence with relevant activities of Member States and international partner organisations Contributing to the Agencys public communications on EO. Your Profile Essential skills Applicants should have A PhD preferably in Earth Science, or other appropriate scientific fields, and have a deep understanding of climate change science. Good knowledge of the international climate community and policy decisions. A track record of communication of scientific concepts with diverse audiences. Strong interpersonal skills and ability to work independently and within a team. Website content management experience and website analysis skills. Excellent organisational and planning skills. Experience with basic computer software such as WordExcelPowerPoint. Ability to multitask and prioritise workloads. Particular importance will be attached to a candidates personal scientific ability and credibility amongst their peers, as well as flexibility and adaptability. The candidate should be capable of working effectively in a team with minimum supervision and have excellent communication and presentation skills. The working languages are English and French. A good knowledge of one of these two languages is required. The knowledge of another memberstate language is an asset. Ideal skills Experience with design software such as Adobe IllustratorPhotoshop. Familiarity with integrating outreach activity within an ESA member state National Curriculum in schools. An interest in data visualisation. Candidates must be eligible to work in the EU REFERENCE 00081 LOCATION Harwell, Oxfordshire UK CONTACT recruitmoltek.net CLOSING DATE 29th August 2017 MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies. For more detailed information about MOLTEK go to www.moltek.com

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