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Home › support engineer

 

Tag: support engineer

Euclid, Science Operations Support Engineer

2013-03-29 16:35:50| Space-careers.com Jobs RSS

Euclid, Science Operations Support Engineer, based at European Space Astronomy Centre, Madrid, Spain Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. All members of our recruitment team have extensive space experience, so have the insight necessary to support you through the application process. For our activities in the European Space Agency, ESAC, we are currently seeking to employ an Engineer to support the Euclid mission Overview Euclid is a highprecision survey mission in the Cosmic Vision Programme of ESA designed to answer fundamental questions on Dark Energy and Dark Matter. Euclid will map the largescale structure of the universe over the entire extragalactic sky out to redshifts of 2 about 10 billion years ago, thus covering the period over which dark energy accelerated the universe expansion. The mission is optimized for two primary cosmological probes Weak gravitational Lensing WL and Baryonic Acoustic Oscillations BAO. The ESAC team is forming the Euclid Science Operations Centre SOC, which will build the Science Ground Segment in collaboration with the Euclid Consortium. The Euclid SOC will execute and monitor the sky survey, perform initial processing on the science telemetry stream and provide the Euclid archive. The Euclid SOC will work with the Euclid Consortium in the area of instrument operations coordination. You will work on the survey planning system, which will plan the Euclid Sky Survey and the instrument commanding system, which will be in use during the operational phases of the mission. The successful candidate who fills this position will be Experience in interacting with the science community Willing to operate in a team environment and to travel Posses good interpersonal and communication skills Comfortable in an international working environment and be fluent in English Specific tasks The service to be provided by the successful applicant for this position will encompass contributing to the system requirements definition, design, implementation and testing of the survey planning and instrument command generation systems to be used within the Euclid Science Ground Segment. They will develop prototype code for the survey planning and instrument commanding tools. The development will be in done in Java to enable reuse of existing code from other missions located at ESAC. They will work in the Engineering team of the Euclid SOC under the System Engineer and will interface with the major stakeholders of these systems the Sky Survey Working Group, SOC Calibration and Operations Team, Instrument Operations Teams and Euclid Mission Operations Centre. Qualifications and Requirements Applicants require a University degree, or equivalent, in computer science, or related fields together with either an educational, or workacquired, knowledge of astronomyphysics and standard numerical methods and techniques would be a strong asset. A working understanding of space operations would be highly desirable You will have a solid Java background, a minimum of 4 years. A good knowledge of ECSS standards Aware of required documentation on a large project. You should be selfmotivated and be able to work independently, with the ability to take initiative and proactively seek solutions to problems would be valued. Essential Software engineering in Java Science mission planning and instrument commanding Spacecraft attitude and orbit and the corresponding standard Flight Dynamics interfaces ECSS standards for software development Desirable ECSS Packet Utilisation Standard PUS services SCOS2000 Mission Information Base MIB structure Scripting in a Unix environment e.g. Python Applications If you believe you have the skills and experience for the above post then please submit your application via our eRecruitment website. httpswww.amris.comsercorequirementdisplay.php?refSearchrequirementid41025 Mandatory Applicants must hold a current valid work permit for the Spain or be EU nationals. If you have any questions regarding this opportunity please address them to our recruitment team at space.careersserco.com Position Euclid, Science Operations Support Engineer Reference RTCSRE034 Application closing date 21April2013 Start date June 2013 Important Please be aware that security clearance may be part of the selection process Please also take the opportunity to register with Serco eRecruitment for automatic email alerts for new opportunities httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope

Tags: support science operations engineer

Ground Segment System and Network Engineer to provide Consultancy Support to EPSSG Ground Segment

2013-03-11 17:37:09| Space-careers.com Jobs RSS

RHEA the fastest growing leading Belgian SME providing system engineering solutions and professional engineering services to the international space industry is recruiting experienced Engineers from the Satellite Industry for a full time position based in the area of Darmstadt. Description The Key Person defined in Article 12 of the Contract will be mainly providing engineering support, to the EPSSG Ground Segment Technical Manager in the frame of the EPSSG Preparatory Programme Phase B. As a member of the Ground Segment GS team, the Key person shall provide support to the EPSSG GS requirements analysis, architecture design and requirement implementation of the GS networks system as part of the EPSSG System. The duties range from the analysis, design, installation, and testing of the communications networks system. This may include support to the procurement of hardware and software, and the coordination with external service providers. The tasks will nominally cover the entire development lifecycle. In particular during the initial phase the tasks will include Support to Ground Segment requirements engineering analysis, validation, allocation and maintenance Assistance to the definition of the ground segment interfaces Definition of EPSSG GS Network requirements Support to Ground Segment design architecture definition, including analyses, tradeoffs and compilation of technical budgets Establishing the overall EPSSG GS Network Design Identification of areas of risk and contributing to any related trade off studies or prototyping activities Support to Ground segment reviews Requirements Review and Preliminary Design Review Participation in reviews and meetings at system, ground segment and facility level. In the performance of these tasks, the Key person shall apply the relevant system engineering standards, quality management procedures and maintenance procedures. The Key person is expected to write and review requirement specifications and change proposals, prepare procurements, participate in technical inspections and reviews, document the communication and network architecture system design and write evaluation reports, review reports, test reports and overall status reports. Profile The Key person shall have a university degree or equivalent in an engineering discipline relevant to the job profile together with the experience and capability to fulfil the assigned tasks with a minimum of supervision. The Key person shall have, as a prerequisite, a demonstrated experience in a similar function for at least three years working with high availability systems. Knowledge and experience with the following is considered mandatory Experience in preparation of system requirements and design documentation Knowledge of Cisco network and security equipment and architectures Knowledge of high availability network architectures and protocols e.g. HSRP, VSS Familiarity with network management, QoS and traffic shaping principles Familiarity with satellite communications DVB, VSAT, Point to Point links. Knowledge and experience with the following is considered an advantage Experience in the definition of space related ground segments Experience in the integration and verification of such systems Experience in systemlevel analyses from an endtoend perspective Knowledge of ECSS standards. Knowledge and experience with the following is considered beneficial Experience in use of requirements management and traceability tools e.g. DOORS Experience in the use of modelling and design tools in support of architectural design activities e.g. CORE Experience with the Microsoft Office Suite, including MSVisio. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. The Key person shall be in possession of sound management and interpersonal skills to conduct the responsibilities described above autonomously and with a minimum level of supervision, exhibiting good oral and written communications skills, analytical capabilities, and motivation. The official languages of EUMETSAT are English and French. The working language for the position is English and therefore the Key person must be able to work effectively in this language and have knowledge of the other. Location Darmstadt, Germany Application deadline 15042013 If you are interested, please send your WORD EUROPASS format CV as well as a Cover Letter to Lena Englander, Recruitment Manager to careeropportunitiesrheagroup.com Please do not hesitate to contact us for more information. RHEA provides you with an attractive employment package based on the candidates experience, the opportunity to build experience in the space sector and to grow within an international company. RHEA is an independent Space Engineering Consulting and Software company that offers knowledgebased services and innovative solutions to the space industry. Our technical expertise is coupled with the provision of software tools for both Space and Ground segments. For the past 18 years RHEA has supported over 40 space missions, including comet chasers, planetary and Moon missions, deep space astronomy experiments to understand the fundamental laws of physics, climate monitoring, meteorology, navigation and communications. Rhea is the market leader for MOIS solutions and procedure management systems. Rhea has successfully brought together engineers and scientists from 13 nationalities to support its clients across 7 European countries, Canada and the USA.

Tags: support system provide network

External Data Services Operations Engineer Consultancy Support 1313015016

2013-02-26 17:37:46| Space-careers.com Jobs RSS

Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in aerospace. This vacancy note concerns a consulting position at EUMETSAT in Darmstadt, Germany. External Data Services Operations Engineer Consultancy Support 1313015016 Job Description The EUMETSAT Operations Department currently operates the Meteosat Transition Programme MTP space and ground satellite system, the Meteosat Second Generation MSG and also both the EUMETSAT Polar System EPS space and ground satellite systems. The focus of routine operations at EUMETSAT is the provision, by effective utilisation of all elements of the space and ground systems, of timely and reliable operational services to the users. This position is in relation to the EUMETSAT Advanced Retransmission System Service and to the External Data Services being implemented and operated at EUMETSAT. The aim of the EUMETSAT Advanced Retransmission Service EARS is to provide polar satellite data from the EUMETSAT Metop and National Oceanic and Atmospheric Administration NOAA satellites with a timeliness suited to the needs of European operational short range regional numerical weather prediction models. The geographical coverage of EARS is primarily over datasparse sea areas around Europe. The Selected Candidate shall coordinate the routine operations and monitoring of the operational EARS and External Data Services. In this area of work, the tasks will typically include Overall planning of the operational activities of the EARS elements in coordination with the teams responsible for the evolutions of the system and with external partners Coordination of daytoday activities with the EUMETSAT operations teams and the relevant engineering teams Preparation and maintenance of operational procedures and documents for the concerned services Coordination and definition of operational interfaces with the external partners and service providers Perform validation of upgrades on the system and of new services Definition of key parameters for monitoring and reporting service performance Configuration of the monitoring tools Regular monitoring of service performance and preparation of periodic performance reports Preparation of training material, and conduct training for the engineers, analysts and controllers teams Support to anomaly investigation and monitoring of the close out of anomalies Support to the EARS stations operators workshop Support to international technical exchanges such as the WMO RARS initiative Callout support as requested. Furthermore the Consultant shall support the definition and implementation of the new services. In this area of work the tasks will typically include Support to the User Consultation process, the preparation of Operational Service Specifications for the services and the communications to users Coordination of validation, training and documentation activities with new services prior to their inclusion into operations. Required Skills and Experience University degree or equivalent in a relevant discipline. At least three years of experience within operations of space related ground segments providing near real time services. Good communications skills, to allow the effective communication of information under a variety of circumstances. The working language for the position is English and therefore the consultant must be able to work effectively in this language. Experience in the following areas is essential Operational Planning and Monitoring of near real time data services, preferably in high availability environment 24x7 Development and validation of operational ground segment and associated operations procedures Definition of ground segment operations requirements. Desirable Skills and Experience Working knowledge and experience in the following areas would be considered an advantage First level support in satellite based and terrestrial data distribution systems System evolutions and validation processes Unix operating system. Work Location Germany, Darmstadt Start Date May 2013 Important Notes Before applying to this position, please read the page Notes to Applicants. Applicants must be EU citizens or have a valid work and residence permit in Germany. Application Please send your applications electronically to careersolenix.chbefore the application deadline on 18 March 2013.

Tags: services support data external

Dissemination Operations Engineer Consultancy Support 1313012

2013-02-26 15:37:31| Space-careers.com Jobs RSS

Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in aerospace. This vacancy note concerns a consulting position at EUMETSAT in Darmstadt, Germany. Dissemination Operations Engineer Consultancy Support 1313012 Job Description The candidate shall provide support to the routine monitoring, development and operation of current and future EUMETSAT dissemination systems managed by the Dissemination Team of the RSO Division. The duties range from the support to the operation of the various dissemination components, to the analysis, testing, and implementation of new data streams and monitoring and reporting functions. It also includes the settingup and implementation of operational procedures, and the coordination with external organisations and service providers. In particular the tasks of the candidate will include Support to routine operations of the dissemination and encryption functions within the EUMETSAT Ground Segments, including performance monitoring and in the case of anomalies, the identification and application of firstline corrective actions. This task requires the provision of standby and callout support out of normal working hours Support to the operations of data encryption functions in the ground and space segment of EUMETSAT programs Control, population and operation of dissemination related databases and configuration files for both inhouse and remote systems Support to the preparation, validation and verification of ground segment operational procedures Support to dissemination services related training of the Realtime Services and Operations Team Support in the analysis and resolution of user enquiries related to dissemination services Support to the validation, verification and rollout of new releases of dissemination and encryption software Investigation into system anomalies that impact on the data dissemination services Generation of Engineering Change Proposals to improve the operational effectiveness of the encryption and dissemination functions Support to design, implementation and verification testing of corrections and improvements Coordination of the operational validation of releases and changes affecting the dissemination system Support to definition and implementation of dissemination service monitoring and reporting tools, and generation of related reports Support to the HW and SW configuration of EUMETCast Reception Stations Support to the validation and rollout of new releases of EUMETCast Reception Station SW packages Analysis of problems in the area of EUMETCast Reception Stations Support to activities in the EUMETCast uplink domain, including operational validation of releases and changes implementation and validation of new services and new data flows integration of new data providers management of the configuration of the EUMETCast uplink server. Support to the generation and maintenance of a products database for dissemination administration Participation in meetings and reviews. Analysis and review of future Dissemination Programme Requirements in an operational context. Required Skills and Experience University degree or equivalent in a relevant discipline. Minimum 3 years experience in operations or software maintenance of real time data dissemination systems, and be familiar with DVBsatellite communications and ground segment operations. Significant work experience on operating system level in major Linux distributions and Windows 2000, XP, Windows7. Computer literacy, including Configuration, installation and scripting for Linux and Windows Evaluationanalysis of systemapplication events and logs Tool based presentation of logs and results Excel etc. Monitoring of near real time data flows in large computer networks. Satellite based and terrestrial data distribution systems. Provision of near realtime data services in a highavailability environment 247. Support of operational 247 data services. Interaction with endusers. Coordination of system changes and interfaces with external organisations. Encryption technologies, e.g. USB smart cards, TripleDES. Formalised hardwaresoftwaresystem testing. Configuration control. The consultant must be able to work effectively in English and have knowledge of French. Good communication skills are essential for the fulfillment of the tasks requiring interaction. Desirable Skills and Experience DVBS based receiveonly earth stations for satellite communications IP multicast data distribution systems, such as Tellicast provided by Newtec Dissemination of meteorological andor environmental products XML language and tools Subversion, eclipse Unix scripting bash, perl, python DVBS2 technology Work Location Germany, Darmstadt Start Date July 2013 Important Notes Before applying to this position, please read the page Notes to Applicants. Applicants must be EU citizens or have a valid work and residence permit in Germany. Application Please send your applications electronically to careersolenix.ch before the application deadline on 01 April 2013.

Tags: support operations engineer consultancy

Dissemination Operations Engineer Consultancy Support

2013-02-05 18:37:48| Space-careers.com Jobs RSS

TASKS The Key person shall provide support to the routine monitoring, development and operation of current and future Clients dissemination systems managed by the Dissemination Team of the RSO Division. The duties range from the support to the operation of the various dissemination components, to the analysis, testing, and implementation of new data streams and monitoring and reporting functions. It also includes the settingup and implementation of operational procedures, and the coordination with external organisations and service providers. In particular the tasks of the Key person will include Support to routine operations of the dissemination and encryption functions within clients Ground Segments, including performance monitoring and in the case of anomalies, the identification and application of firstline corrective actions. This task requires the provision of standby and callout support out of normal working hours see below Support to the operations of data encryption functions in the ground and space segment of clients programs Control, population and operation of dissemination related databases and configuration files for both inhouse and remote systems Support to the preparation, validation and verification of ground segment operational procedures Support to dissemination services related training of the Realtime Services and Operations Team Support in the analysis and resolution of user enquiries related to dissemination services Support to the validation, verification and rollout of new releases of dissemination and encryption software Investigation into system anomalies that impact on the data dissemination services Generation of Engineering Change Proposals to improve the operational effectiveness of the encryption and dissemination functions Support to design, implementation and verification testing of corrections and improvements Coordination of the operational validation of releases and changes affecting the dissemination system Support to definition and implementation of dissemination service monitoring and reporting tools, and generation of related reports Support to the HW and SW configuration of Reception Stations Support to the validation and rollout of new releases of Reception Station SW packages Analysis of problems in the area of Reception Stations Support to activities in the uplink domain, including operational validation of releases and changes implementation and validation of new services and new data flows integration of new data providers management of the configuration of uplink server. Support to the generation and maintenance of a products database for dissemination administration Participation in meetings and reviews. Analysis and review of future Dissemination Programme Requirements in an operational context. In the performance of these tasks, the Key person shall apply clients configuration and change control procedures as well as the relevant system engineering standards, quality management procedures and maintenance procedures. PROFILE In addition to having a University degree or equivalent in a relevant discipline, the Key person shall have minimum 3 years experience in operations or software maintenance of realtime data dissemination systems, and be familiar with DVBsatellite communications and ground segment operations. The Key person shall have significant work experience on operating system level in major Linux distributions and Windows 2000, XP, Windows7. Knowledge and experience of the following is mandatory Computer literacy, including Configuration, installation and scripting for Linux and Windows Evaluationanalysis of systemapplication events and logs Tool based presentation of logs and results Excel etc. Monitoring of near real time data flows in large computer networks Satellite based and terrestrial data distribution systems Provision of near realtime data services in a highavailability environment 247 Support of operational 247 data services Interaction with endusers Coordination of system changes and interfaces with external organisations encryption technologies, e.g. USB smart cards, TripleDES Formalised hardwaresoftwaresystem testing Configuration control. Furthermore, it would be a distinct advantage to have experience with the following DVBS based receiveonly earth stations for satellite communications IP multicast data distribution systems, such as Tellicast provided by Newtec Dissemination of meteorological andor environmental products XML language and tools. Subversion, eclipse Unix scripting bash, perl, python DVBS2 technology The Key person shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with a minimum of supervision. The official languages are English and French. The working language for the position is English and therefore the consultant must be able to work effectively in this language and have knowledge of the other. Good communication skills are essential for the fulfilment of the tasks requiring interaction. WORKING HOURS Two types of support are required from the Consultant Normal support Standby callout support Standby callout support The following provisions shall apply for standby callout support Our client will specify in advance, on a work package basis, the schedule and scope for standby support. Requests for standby support must be authorised by the client technical representative. During periods of standby support, the Key person shall respond to calls by telephone or beeper outside normal working hours, and shall provide remote support to Operations. The Key person may, by telephone, ascertain the nature of the problem but must be available, if required, to be present in the Mission Control Centre within one hour of callout. In such a case the callout support will essentially aim at restoring the missionservice. REPORTING Formal reporting is required at monthly intervals or in the event of a major task completion. The monthly reports and any other reports or technical documentation generated shall be submitted in writing directly to the Clients technical representatives. The work will be released in individual Work Packages.

Tags: support operations engineer consultancy

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