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Operations Quality Assurance Consultancy Support
2016-02-26 17:09:26| Space-careers.com Jobs RSS
Since 1979, Italian ACS has been a Software System Integrator. As a Payload Data Ground Segment specialist, ACS develops componentssubsystemsground stations for satellite data acquisition, processing and dissemination. The company is active in geospatial multisource applications development for planning and management of environmental risks infrastructures and realtime handling of large data streams. ACS offer to their customers the complete range of services from the collection of user requirements to operational activities support. Our German subsidiary ACSD provides consultancy service at EUMETSAT Darmstadt. Selected candidate will sign permanent full time contract and work at EUM premises. Besides an opportunity to work in international environment, ACS can offer competitive salary, attractive benefits package tailored to specific needs, training and career growth within ACS group, support for relocation to Darmstadt. For our activities in Germany, we are currently looking for a person to provide Operations Quality Assurance Consultancy Support. TASKS Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation. Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance. Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use. Providing assistance guidance in the definition and implementation of processes to members of OPS. Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate. Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes andor operational services. Supporting Risk Management activities in accordance with the OPS Risk Management Plan organizing and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. SKILLS University degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing andor serviceprovision environment Experience of satellite ground segment operations would be of special value Able to work and communicate effectively in English Mandatory Knowledge, Experience and Skills Good knowledge of the ISO 9001 standard Experience of working in an environment where an ISO 9001 certified management system is used Good verbal and written communication skills Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills Experience of QA auditing andor process assessment Skilled in using the Microsoft Office applications Word, Excel and Outlook EU national or valid work permit for Germany CV in Europass format Complementary Knowledge, Experience and Skills Knowledge of ISO 31000 Risk Management andor experience of the activity Knowledge of ISO 27001 Information Security Management andor experience of the activity Possession of an auditing qualification, e.g. for ISO 9001 Experience of using Microsoft Office Visio and Powerpoint 5.3 Working Language Knowledge of French
Tags: support
quality
operations
assurance
Operations Quality Assurrance Consultancy support
2016-02-26 17:09:25| Space-careers.com Jobs RSS
CS GmbH With 1.700 employees worldwide, the CS Group is a leading IT company in France and in Germany, and a prime contractor in designing, integrating and operating mission critical systems. It has now been over 30 years that comprehensive CS solutions for space systems and applications, both on the ground and in space, have been part and parcel of this odyssey. Our German activities grow at fast pace and to face our costumers high level expectations and needs, we are looking for talented profiles having relevant experience in Space systems. The tasks of the OPS QA consultant shall include, but not necessarily be limited to the following Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation. Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance. Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use. Providing assistance guidance in the definition and implementation of processes to members of OPS. Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate. Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes andor operational services. Supporting Risk Management activities in accordance with the OPS Risk Management Plan organising and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. PROFILE The consultant shall have a university degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing andor serviceprovision environment. Experience of satellite ground segment operations would be of special value. Mandatory Knowledge, Experience and Skills Good knowledge of the ISO 9001 standard. Experience of working in an environment where an ISO 9001certified management system is used. Good verbal and written communication skills. Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills. Experience of QA auditing andor process assessment. Skilled in using the Microsoft Office applications Word, Excel and Outlook. Complementary Knowledge, Experience and Skills Knowledge of ISO 31000 Risk Management andor experience of the activity. Knowledge of ISO 27001 Information Security Management andor experience of the activity. Possession of an auditing qualification, e.g. for ISO 9001. Experience of using Microsoft Office Visio and Powerpoint. How to apply Please consider the following points before applying Please submit your complete application documents in English. An attached cover letter should mention your availability and salary expectations. Interested applicants should submit their CV to pierre.lenahediccssytems.de and copy to francoisxavier.laffontcs.fr with the job title. Due to new work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you hold all appropriate documentation and permits to work in Europe. Closing date 15th April 2016 Starting Date ASAP Interviews week 1819 2016
Tags: support
quality
operations
consultancy
Operations Quality Assurance Support
2016-02-25 14:04:47| Space-careers.com Jobs RSS
About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. We are looking for someone to carry out Operations Quality Assurance Support at EUMETSAT in Darmstadt, Germany. Tasks The provision of process assurance and QA in EUMETSAT is the responsibility of the Process Assurance and Management Support division. It provides its services to all other divisions across all four EUMETSAT departments. The consultant will be a member of the PRS team which provides process assurance and QA support to the Operations and Services to Users department OPS. The latter has responsibility for running EUMETSATs operational satellite systems and ensuring the delivery of the organisations data services to its user community. The consultant will assist the two members of PRS staff responsible for providing the support, reporting to the more senior member, who has the role of Technical Officer. The tasks of the OPS QA consultant shall include, but not necessarily be limited to the following Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation. Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance. Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use. Providing assistance guidance in the definition and implementation of processes to members of OPS. Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate. Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes andor operational services. Supporting Risk Management activities in accordance with the OPS Risk Management Plan organising and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. Note that the above list is nonexhaustive, but it serves to show the typical range of tasks that will be assigned to the Consultant. Further tasks will be assigned as needs arise, taking into account the profile requirements. Essential requirements The consultant shall have a university degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing andor serviceprovision environment. Experience of satellite ground segment operations would be of special value. The following attributes are essential for this consultancy position Good knowledge of the ISO 9001 standard. Experience of working in an environment where an ISO 9001certified management system is used. Good verbal and written communication skills. Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills. Experience of QA auditing andor process assessment. Skilled in using the Microsoft Office applications Word, Excel and Outlook. Desirable requirements Any of the following attributes will be considered advantageous Knowledge of ISO 31000 Risk Management andor experience of the activity. Knowledge of ISO 27001 Information Security Management andor experience of the activity. Possession of an auditing qualification, e.g. for ISO 9001. Experience of using Microsoft Office Visio and Powerpoint. Other Information Start date is as soon as possible. Fluency in English is mandatory. Candidates must be an EU citizen or hold a vaild German work and resience visa To apply online please visit www.scisys.despacejobs
Tags: support
quality
operations
assurance
EPSSG Operations Preparation System and Coordination Consultancy Support mf
2016-02-23 15:09:33| Space-careers.com Jobs RSS
EPSSG Operations Preparation System and Coordination Consultancy Support mf Ref. No. 1610583 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description For our customer, EUMETSAT in Darmstadt, Germany, we are seeking an experienced System Engineer to contribute to the definition and operations preparation for the future EPS Second Generation EPSSG mission. You will be a member of the EPSSG Ops Prep Integrated Team OPIT at EUMETSAT and be involved in supporting the development of the EPSSG system. The support will include general Operation Preparation aspects but will focus on systemlevel and coordination responsibilities. Responsibilities The activities for this consultancy will cover Operation Preparation definition and coordination tasks focusing on System Operation aspects. The tasks and responsibilities will typically include the following Lead endtoend Operation Preparation activities when external entities and partners are involved, in coordination with relevant existing operational interfaces managed in the EUMETSAT Operations Division OPS Deputise for the System Ops Team Leader in charge of the Ground and System Operation Team Manage and coordinate Joint Operation Plans and Operations Interface Control Documents Support OPS team leaders in managing the development and validation of end toend System Operation Procedures and Timelines which cover Operations related to Databases, On Board Software and System routine contingency scenarios. Lead System Timeline procedures definition Coordinate with OPS team leaders to ensure compliance with existing OPS workflows and processes as per the Operations Management Plan OMP In coordination with OPS teams, contribute to the Reference Operations Plan and ensure coherency with mission concepts Contribute to the SSVT Specification and Organisation Plan and coordinate all SSVT test plans with Satellite and System teams Define the Operations Validation Plan and ensure technical coordination for the related future activities Ensure coherency and homogeneity of all delivery mechanism to Ops Prep and future operational usages Coordinate with OPS the MMI definition and control room layout organisation Ensure focal point of contact for coordination with VV team Ensure focal point of contact for coordination and Ops Prep support to OGS team Coordinate communication within Ops Prep team ensure newcomer induction and reading materials Support EPSSG System team for requirement traceability to Operations and Concepts This is a fulltime position with a planned starting date ASAP. The tasks will be carried out at EUMETSAT facilities in Darmstadt, but travel within Europe may be required for certain activities. Oncall support is not foreseen as a routine task. However on very specific phases e.g. satellite launch campaign, beginning of operational phases oncall support may be requested. Qualifications Competencies In addition to having a University degree or equivalent in a relevant discipline, you shall have a demonstrated experience of at least five years in the field of Spacecraft Operations with specific experience as follows Expertise in space to ground interface and endtoend system dataflow ensuring mission data availability to end users Good system knowledge of the main functional elements of a ground system which are used for the monitoring and control of a satellite Spacecraft monitor and control operations on a SCOS2000 based system Experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, onboard software management, performance analysis, configuration management and simulator facilities Demonstrated experience in a similar key role for the definition and validation of specific operation preparation phases such as SSVT, validation campaigns or rehearsals Operation development life cycle and Operation Preparation environment such as procedure editor and databases management tools Specification of system and operational concepts, facility requirements and external operational interfaces management The working language for the position is English and therefore the person must be able to work effectively in this language. Furthermore, it would be a distinct advantage for you to have experience with some of the following Inorbit System operations of Low Earth Orbit Earth Observation satellites Have demonstrated experience of working in a multipartner programme Good knowledge of working methods and corporate culture of EUMETSAT partners and other agencies such as ESA, LEOPService Providers, DLR, CNES and space industry Specific Operational phases such as LEOP, SIOV, and Commissioning phases Configuration management of operation baseline components on operational systems System development life cycle, phases, reviews and deliverables System engineering background with a System Architecture developed in an MBSE Model Based Systems Engineering approach and system engineering tool CORE In terms of soft skills and characteristics, you should possess the following Excellent verbal and written communications skills and be confident to deal with a wide variety of people Work in teams and good interpersonal skills to coordinate with team leaders and key stakeholders as well as in cooperation with industry and partner agencies Work proactively with capability to lead a small team, with the minimum of supervision Perform effectively under high workloads and be able to adapt to a rapidly changing timecritical environment Conducting activities in an orderly and disciplined manner, working calmly and correctly under stress Able to commit to the plan and deliver the expected results on time or to report proactively if any deviations are foreseen What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mr. Kevin Davies by telephone 49 6151 860050 or by email terma.determa.com. To ensure that your application will reach us and is properly processed we would prefer that you apply through the link httpswww.epos.dkREKTermaJoblistShowJobOffer.aspx?dbaliasEposRECTermalangenjobOfferEntityId817joblistId1 with a Cover Letter explaining your background and expertise, as well as your earliest date of availability, and a uptodate Curriculum Vitae. Closing date April 06th, 2016 Please note that applicants must hold all appropriate documentation and permits to work in Europe. Terma develops products and systems for defense, civilian authorities, and security applications, including command and control systems, radar systems, selfprotection systems for vessels and aircraft, space technology, and advanced aerostructures for the aircraft industry. Terma is headquartered in Aarhus, Denmark, and maintains international subsidiaries and operations in The Netherlands, Germany, India, Singapore, and the U.S. Sign up for Termas newsletter here or follow Terma to remain updated on our news and events
Tags: support
system
operations
preparation
Computer Support Operations Engineer at ESAC
2015-08-26 13:05:38| Space-careers.com Jobs RSS
Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Aurora has 4 IT engineers in the Computer Support Group CSG and requires an engineer to cover for a maternity leave period of circa 5 6 months. Overview This work is to provide a number of specialised services to support ESA in Computer System Engineering at ESAC for the missions science operations centres. The SREO Computer Support Group CSG is providing computer support to all science operations centres and science ground segments located at ESAC, either in development or in operational phase. Under this work package, service shall be provided to support ESA in system administration activities for those computer systems used for science operations and research activities. These computers are general servers or workstations mainly based on Linux and Oracle Solaris, Macintoshes, Technical PCs and for Office Automation activities. The environment also includes Disk Storage infrastructure, Virtual infrastructure as well as GRID and Cloud computing infrastructures. Systems can be physical machines or provided through virtual infrastructure. These systems are connected to networks organized by functions operational, office and development, external services, GRID, Cloud and administration networks. Specific tasks would include installation, configuration, deployment, integration, monitoring, administration and maintenance of these computer systems, scientific and commercial software installation and administration, data backup and retrieval, interface with IT vendors for quotation, installation and maintenance agreements, users IT support, defining and operating computers operational procedures, hardware inventory tracking. It specifically excludes ESA corporate informatics infrastructure services office automation, network, terminal servers, Lotus Notes, LAN and communications, which are provided and subject to separate Service Level Agreements SLA. Specific Service Tasks The following tasks are the most important for the position Symantec Netbackup administration Netbackup server infrastructure troubleshooting master server, media servers, NDMP configuration, Sun Storagetec library Netbackup client agents troubleshooting Daily maintenance tasks design policies, monitoring backups using activity monitor, configuration of new storage devices, restore tasks, etc VMWare administration Deployment and maintenance of virtual servers and templates resource management, restore tasks. Infrastructure troubleshooting ESXi, VirtualCenter, etc Solaris linux administration Oracle VM Server for SPARC administration LDoms, Oracle Solaris 8 containers These tasks are also very desirable to be performed Zimbra mail server Mailman administration Infrastructure troubleshooting Creation of new users, mailing lists, etc LDAP DS administration Infrastructure troubleshooting Creation of new users, etc Specific qualification requirements At least a graduate degree preferably Masters in a relevant subject area Relevant professional experience in the most important tasks You must be able to work in English The selected provider must be willing to render the service in a team environment. Good interpersonal and communication skills, together with a proactive attitude to problem solving and customer focus are required. Legal and Security Requirements All applicants must be legally allowed to work in Spain without the need to obtain a work visa. Only European Union citizens can be employed by Aurora in Spain. Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. In line with ESAs security requirements, prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident, and Aurora will validate your employment history. Location The work will be performed at the ESAC, the European Space Astronomy Centre, at Villafranca del Castillo, near Madrid, Spain. Contract Start date early October 2015 to allow for a handover You will be registered for both social security and tax in Spain. The standard working hours are 40 per week including sometimes support in the evenings and weekends. There are 12 public holidays and an additional 30 annual days holiday. In addition to public health services Aurora provides private medical insurance in Spain. Aurora can assist financially and provide recent experience information for relocation. To be considered for this Position Provide prior to 23 September 2015 a summary of why you are a good candidate for the position together with a detailed CV to Mr. Alex Jeanes, at email alexjeanesaurora.nl quoting reference SRECSG.
Tags: support
computer
operations
engineer
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