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Service Manager EDRS wm
2014-05-13 15:39:27| Space-careers.com Jobs RSS
Airbus Defence and Space ist eine Division des AirbusKonzerns, die aus der Zusammenlegung der Geschftsaktivitten von Cassidian, Astrium und Airbus Military entstanden ist. Die neue Division ist das fhrende Verteidigungs und Raumfahrtunternehmen Europas, das zweitgrte Raumfahrtunternehmen der Welt und unter den zehn grten Verteidigungsunternehmen weltweit. Sie erzielt mit etwa 40.000 Mitarbeitern einen Jahresumsatz von rund 14 Mrd. . Fr Airbus Defence and Space in Mnchen Ottobrunn suchen wir im Bereich Germany Business Delivery einen Service Manager EDRS wm. Airbus Defence and Space arbeitet als Hauptauftragnehmer der ESA an der Entwicklung und Implementierung eines europischen DatenrelaisSystems European Data Relay System EDRS. Das EDRS ist ein satellitenbasiertes Kommunikationssystem fr die bertragung der HochgeschwindigkeitsErdbeobachtungsdaten niedrig fliegender LEOSatelliten Low Earth Orbit ber geostationre Satelliten direkt zum Boden. Astrium Services stellt Kunden von LEOSatelliten EDRSDienste bereit. Wir sind auf der Suche nach einem EDRSServicemanager. Sie sind in Ottobrunn ttig und dem Leiter des Bereichs Service Management und Operations unterstellt. Sie bernehmen folgende Aufgabenbereiche Leitung der ServiceImplementierung whrend der EDRSImplementierungsphase fr den EDRSProjektmanager Leitung des OrganisationDesignProzesses und Leitung der entsprechenden Reviews, Aufbau der Organisation Service Delivery sowie Vorbereitung des EDRSDiensts fr den Start und die Leitung der entsprechenden Reviews Management des EndtoEndDiensts des EDRS whrend der Betriebsphase Einhaltung des EDRSErgebnishaushalts Einhaltung der Zielsetzungen in Bezug auf Kundenzufriedenheit Sicherstellung der ServiceErbringung gem den vereinbarten Service Levels und Bereitstellung regelmiger Berichterstattung in Bezug auf die SLA Management von Kunden und Lieferantenschnittstellen zu internen Einheiten Kontinuierliche Verbesserung des EDRSDiensts in Bezug auf Qualitt und Effizienz Zu den Aufgaben gehren im Einzelnen Leitung der Organisation und Service Design Reviews Vertragsmanagement technische und kaufmnnische Aspekte Prozessmanagement und Prozessverbesserung Management der Eskalation bei betrieblichen Ereignissen Management der Bereitstellung von vereinbarten ServiceKennzahlen Management der SLABerichterstattungsprozesse Zusammenarbeit mit Kunden und ServiceProvidern zur Definition, Implementierung und kontinuierlichen Verbesserung von Prozessen und betrieblichen Schnittstellen Sie haben folgende Kenntnisse und Qualifikationen Abgeschlossenes Ingenieurstudium im Bereich Luft und Raumfahrt oder vergleichbar Mindestens fnf Jahre Arbeitserfahrung im Bereich Service Management, idealerweise in einem raumfahrtbezogenen Feld Erfahrung im Personalmanagement und im Lieferantenmanagement, Ausgeprgte Kundenorientierung Teamfhigkeit und Fhrungsqualitten, insbesondere in Konsortien, Fhigkeit zur Teamleitung ohne Linienverantwortung Kenntnisse in Satellitenkommunikation und Erdbeobachtungsmissionen sowie in Missionsbetrieben mit Bodeninfrastrukturen Arbeitserfahrung bei der ESA sowie Kenntnisse in ESANormen Verhandlungssichere Sprachkenntnisse in Englisch und Deutsch Um eine zgige Bearbeitung Ihrer Bewerbung zu gewhrleisten, bewerben Sie sich bitte direkt ber unser OnlineTool www.airbusgroup.com und fgen Sie Ihr Anschreiben und Ihren Lebenslauf als Anhang bei. To apply click here
Tags: service
manager
service manager
manager service
Service Manager EDRS fm
2014-05-13 15:39:27| Space-careers.com Jobs RSS
Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year. For Airbus Defence and Space in Munich Ottobrunn within the area Germany Business Delivery we are looking for a Service Manager EDRS fm. Airbus Defence and Space is currently developing and implementing a European Data Relay System EDRS as a prime contractor of ESA. EDRS is a satellitebased communication system for the high speed relay of Earth Observation data from Low Earth Orbit LEO satellites, via geostationary satellites, to the ground. Astrium Services provide EDRS Services to customers operating LEO satellites. We are looking for an EDRS Service Manager. You will be based in Ottobrunn and will report to the Head of Service Management and Operations. You will be responsible for Leading service implementation during the EDRS Implementation phase for the EDRS Project Manager Leading the Organisation Design Process and chairing the corresponding reviews the Organisational Requirements Review ORR, Organisational Design Review ODR and Organisational Qualification Review OQR Setting up the Service Delivery Organisation Preparing the EDRS Service for launch and chairing the corresponding reviews Critical Commissioning Review CCR and Final Design Review FDR Managing the EDRS endtoend service during the In Service phase Meeting the EDRS Profit Loss budget Meeting customer satisfaction targets Ensuring service delivery according to agreed service levels and providing periodic reporting against SLAs Managing customer and subcontractor interfaces with internal entities Improving the EDRS service continuously, regarding quality and efficiency Your tasks will include Chairing organisation and service design reviews Contract management technical and commercial Process management and improvement Manage escalation for operational incidents Manage the provision of the agreed service metrics Manage SLA reporting processes Liaising with customers and service delivery organisations to define, implement and continuously improve processes and operational interfaces We are looking for candidates with the following skills Engineering degree in Aerospace Engineering or similar At least five years of experience in service management, ideally in a spacerelated environment Experience in personnel management Experience in subcontractor management Teamwork and leadership skills, particularly in international consortium environments Ability to lead teams without line responsibility Strong customer focus Knowledge of satellite communications and earth observation missions, as well as mission operations ground infrastructures e.g. ESOC, DLR, etc. Experience in ESA and ESA standards English and German negotiation level To apply click here
Tags: service
manager
service manager
manager service
EDRS Mission Operations Engineer
2014-04-02 11:36:43| Space-careers.com Jobs RSS
HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a EDRS Mission Operations Engineer to support our customer in Germany. EDRS Mission Operations Engineer Key Tasks and Responsibilities Our customer is a European leader in exciting and technologically sophisticated projects in the areas of space transportation and satellites. You will be a member of the Operations team in charge of performing the following activities during the operational hours of the Primary Mission Operations Centre PMOC Supervision of system performance and of automatic service provision Maintenance of actual mission planning data and mission schedule Supervision of planning processes and reporting to engineering in case of conflicts and of key management processes Supervision of the health status of all EDRS components Monitoring of the service infrastructure and the distributed IP Network Level1 response to anomalies, based on procedures Monitoring the use of the satellite payload Activation of engineering support if required User Help Desk first response during the operational hours of the PMOC Trouble ticket and incident management Routine Maintenance, Repair and Overhaul for EDRS equipment Daily shift handover tofrom the BackUp Mission Operations Centre Skills Experience You will have the following qualifications and relevant experience University degree in a relevant discipline Several years of experience in satellite and ground segment operations Knowledge of satellite communications, earth observation missions, as well as mission operation ground infrastructure Knowledge of problem solving in IT landscapes Extensive experience working with Microsoft Office products Excel, Word, Outlook, Project and operating systems such as WIN7UNIX or Server 2012 Willingness to do shift work and the ability to operate in an international team Fluency in English and German is mandatory knowledge of another European language is an advantage. This job is located in Munich. We are looking for candidates who are available from May 2014 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Julia Niehaus, quoting job reference DEMSC2235 before 30Apr14. An exciting and dynamic international working environment awaits you! Please note Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you already hold a work permit for Germany. Apply for this job
Tags: operations
mission
engineer
mission operations
EDRS Test Engineer
2013-12-10 09:35:36| Space-careers.com Jobs RSS
HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a Test Engineer to support our customer in Germany. EDRS Test Engineer Key Tasks and Responsibilities Our customer is a European leader in exciting and technologically sophisticated projects in the areas of space transportation and satellites. In this role you will be member of the EDRS test team and report to the responsible verification engineer. The main activity will be the implementation and execution of test procedures as well as documentation of results. The task will focus on test cases on system level. The activity is part of the overall system verification and validation process. You will have the following responsibilities Support to the production of test specification Preparation of test procedures based on relevant specification Preparation and execution of ground system validation tests Documentation of test results and contribution to the verification control matrix Verification of operational procedures and processes Support to mission operations during launch and early operations LEOP, inorbit test IOT and user commissioning. Skills Experience You will have the following qualifications and relevant experience University degree in computer science or other relevant field with knowledge of the aerospace environment Several years of relevant experience Good knowledge of satellite, ground segment and test system operations Several years of experience in mission operation centre test activities Several years of software development with modern tools and techniques Ability to document the own work according to the standards of ESA programs Ability to operate in a multinational team organization Work style characterised by autonomy, proactive behaviour and cooperation Good communication, interpersonal skills and social competence Fluency in English is mandatory knowledge of German would be an advantage. This job is located in Munich. We are looking for candidates who are available as soon as possible. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Julia Niehaus, quoting job reference DEMSC2151 before 16Dec13. An exciting and dynamic international working environment awaits you! Please note Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you already hold a work permit for Germany.
Tags: test
engineer
test engineer
edrs
EDRS Ground System Engineer
2013-05-16 10:37:17| Space-careers.com Jobs RSS
HE Space is a successful international space company. For 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for an EDRS Ground System Engineer to support our customer in Germany. EDRS Ground System Engineer Key Tasks and Responsibilities You will have the following responsibilities Analysis of technical documentation Assisting in the preparation of requirementsspecifications with DOORS Cooperation in the design development Specification of test cases Support of the projectspecific Configuration Control System Creation of official project documents, e.g. Design Definition File, Requirements Specification, Test Specifications, Availability Analysis, FMEA Participation in technical project meetings, internally and with the customer Performance of tests Potential coding of small software tools or shell scripts. Skills Experience You will have the following qualifications and relevant experience University degree in engineering or equivalent Several years of experience in the preparation of space missions and satellite projects Experience in the area of system engineering Experience with FMEA FMECA and availability analysis ECSSQSt30 as well as ECSSQSt3002ECSSQSt3009 Knowledge of software development ECSSQSt80 and ECSSESt40 Fluency in English and German is required. This job is located in Oberpfaffenhofen. We are looking for candidates who are available from June 2013 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV to Ms Sarah Gonschorek at jobshespace.com, quoting job reference DEM2015 before 21May13. An exciting and dynamic international working environment awaits you! Please note Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you already hold a work permit for Germany.
Tags: system
ground
engineer
system engineer