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Tag: vodafone
Vodafone UK taps Ericsson for London network upgrade
2017-06-26 02:00:00| Total Telecom industry news
Vodafone UK on Monday tapped Ericsson to upgrade its mobile network in London and southern England. Under the deal, Ericsson will supply massive multiple input, multiple output (MIMO)…read more on TotalTele.com »
Tags: network
london
upgrade
ericsson
BIFM Home Counties are hung up on Vodafone visit
2016-12-02 16:10:00| BIFM News
Tags: home
visit
counties
vodafone
Vodafone fined 4.6m by Ofcom for breaking customer rules
2016-10-26 09:53:58| BBC News | Business | UK Edition
Vodafone is fined 4.6m by regulator Ofcom for breaking consumer protection rules.
Tags: customer
rules
breaking
vodafone
Ofcom fines Vodafone GBP 4.6 mln after billing problems
2016-10-26 09:04:00| Telecompaper Headlines
(Telecompaper) Ofcom said Vodafone must pay a total of GBP 4.62 million for breaching consumer protection rules in a "serious and sustained" manner. The UK regulator said the imposition follows the completion of two investigations, resulting in two penalties. In the first investigation, Ofcom found that Vodafone took money from pay-as-you go customers, without providing a service in return. This occurred when the operator moved customers to a new billing service. In the second investigation, Ofcom found flaws in Vodafone's complaints handling procedure, including mis-selling and inaccurate billing.
Tags: problems
gbp
billing
fines
Vodafone fined 4.6m for poor customer service
2016-10-26 02:00:00| Total Telecom industry news
Telco apologises after Ofcom investigations reveal mis-selling, inaccurate billing, insufficient complaints handling procedures.
Tags: service
customer
poor
vodafone
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