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Home › support management

 

Tag: support management

Configuration Management Process Support

2016-09-27 18:03:57| Space-careers.com Jobs RSS

One of our clients in Germany is looking for a Configuration Management Process Support. The key candidate will support existing Operational and preOperational systems MSG, EPS, MultiMission Elements, and possibly future programmes MTG, EPSSG. Tasks During the PreOperations and Routine Operations phases and in the frame of the configuration identification phase, the tasks of the Contractor will typically include the creationmodificationdeletion and the version tracking of the following Configuration Items Hardware items e.g. computers, infrastructure Comms equipments. Software items e.g. Software applications, COTS and associated Licences. Documentation e.g. SpacecraftGround Segment Operational Guides, Manuals and Procedures. In support to Change control processes, the Key person shall Administer and perform an endtoend tracking of Change Requests and Proposals. Administer and perform an endtoend tracking of Configuration Items impacted by approved Changes, and related actions. Keep up to date the database recording the mapping between Changes and Configuration Items, and the mapping of Software items onto Hardware items. Prepare and present baselines as necessary. Act as the Secretary for the Change Review Board meetings, alternatively with other Configuration Management team members. In support to configuration status accounting and auditing processes, the Key person shall Issue and present Configuration Status Accounting Reports as necessary. Perform Configuration Management Inspections and Audits, and present related findings as necessary. In support to the Anomaly Reports tracking process, the Key person shall Organise and support the administration and tracking of Anomaly Reports ensuring the timely closure of Anomalies and associated actions. Support Anomaly Review Board ARB meetings in the secretarial aspects, alternatively with other Configuration Management team members. In support to application software development or maintenance processes, the Key person shall Ensure the proper identification and archiving of software releases delivered by external or internal maintenance teams Witness and crosscheck activities relevant to software installation Provide support to the configuration management of source code and data files. Finally, the Key person will be requested to Actively contribute to the definition, implementation and continuous improvements of the Configuration Management processes document owned by the CM team. Actively contribute to the definition, implementation and continuous improvements of the Configuration Management Guides and Manuals owned by the CM team. Provide diligent support to CM Processes and Tool usersstakeholders first level support, workshops and training sessions. Actively participate in the testing of the new releases of the Configuration Management tool. Occasionally, attend technical meetings and participate in formal reviews. Qualifications A university degree in computer science or engineering Experience Proven significant knowledge and experience in specifying, reviewing and implementing Configuration Management plans, processes and working practices, or at least extensive experience in providing management support to programmes or projects in development. Significant experience in project development methodologies, and in particular in configuration management including the definition or review of upstream source code configuration management requirements, control of configuration evolutions of systems software, hardware, databases, satellite and ground system procedures, documents, media, COTS software and COTS Licences, up to the testing and deployment of new releases on configuration controlled environments. Experience of software development on a medium or large size project. Proven experience in planning, developing and implementing training sessions andor coaching sessions to users and stakeholders. Experience and capability to fulfil the assigned tasks with the minimum of supervision. Experience acquired in the frame of European or International space projects. Knowledge and Skills Extensive knowledge and experience with configuration management tools e.g. Serena Dimensions CM, Jira or Clearcase or business process management tools electronic workflows. Extensive knowledge and experience with process modelling tools and techniques. Extensive knowledge and experience of a Configuration Management, Quality Assurance or Project Management standard e.g. ISO, ANSI, ECSS, CMMI. The Key Person is also required to have Very good team working skills and strong action achievement orientation. Demonstrated very good communication skills both in writing and speaking. Be able to conduct all activities in an orderly and disciplined manner, in particular when applying, supporting and advertising the companies processes and working practices. Have demonstrated very good skills in documenting all hisher artefacts. Be able to work calmly under stress. The following will be considered as an advantage Administration of a configuration management or business process management tool. SQL programming on Oracle or Sybase, and scripting languages such as Perl, python or vb.net. S.M.A.R.T requirements, software testing methodology and tools.

Tags: support management process configuration

GEO Configuration Management Support Engineer

2016-09-26 10:03:40| Space-careers.com Jobs RSS

SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. For the location in Darmstadt Germany we are looking for a GEO Configuration Management Support Engineer fm Tasks The Engineer shall support the Information Management and Configuration Management Competence Area of the Process Assurance and Management Support Division PRS. The general tasks will be to provide support to the GEO Configuration Manager. She shall perform following main tasks Managing the documentation under configuration control according to the agreed procedures and supporting the release of relevant configuration listsreports Act as secretary of Configuration Control Board meetings, prepare and convene the meetings, analyse the proposed engineering changes, prepare the relevant Minutes of Meeting, and notify the external entities as necessary Follow up the change process with the related action items, to ensure timely information availability on the status of changes Track versions of hardware and software items and documentation according to the evolution of the configured items Verify the hardware and software configuration status by performing configuration audits Maintain up to date the configuration management databases Support the drafting, review and update of the Product Documentation Trees, generate and maintain the Configuration Item lists Support the drafting, reviews and update of the Configuration Management Plans and related Working Practice and Procedures Support the definition and maintenance of Baselines at Programme, System and Ground Segment Levels Issue Configuration Status Accounting Reports for the configuration items under direct EUMETSAT responsibility Support the definition of Configuration Management Requirements Support technical reviews for Configuration Management aspects Support Design Reviews organised at EUMETSAT, coordinating the distribution of the datapackage to the reviewers, in coordination with the Information Management function Contribute to the advertisement and continuous improvements of applicable EUMETSAT CM processes, procedures, guidelines Document and perform validation testing on new Generic Dimensions Framework the EUMETSAT corporate CM tool releases Contribute to the provision of S.M.A.R.T. requirements for CM Tool enhancements Attend the regular coordination PRS CM meetings, report on the progress of assigned actions, raise issues requiring management attention, and exchange with other PRS CM members on respective experiences and best solutions to address common issues Essential requirements In addition to a University degree in computer science or engineering, the Key Person shall have a demonstrated experience of at least 5 years conducting and implementing Configuration Management of large scale, softwarecentred systems in an operational environment, preferably for highavailability 24hday systems like e.g. processingproduction chains, data centres or satellite systems. Experience in Quality Assurance, space system project control andor process modelling of largescale systems with a very good understanding of project development life cycle methodologies would be considered, providing that adequate knowledge and involvement in Configuration Management activities is also demonstrated. Following skills are mandatory Proven significant knowledge and experience in specifying, reviewing and implementing Configuration Management plans, processes and working practices, or at least extensive experience in providing management support to programmes or projects in development Significant experience in project development methodologies, and in particular in configuration management including the definition or review of upstream source code configuration management requirements, control of configuration evolutions of systems software, hardware, databases, satellite and ground system procedures, documents, media, COTS software and COTS Licences, up to the testing and deployment of new releases on configuration controlled environments Extensive knowledge and experience with configuration management tools e.g. Serena Dimensions CM, Jira or Clearcase or business process management tools electronic workflows Experience of software development on a medium or large size project Extensive knowledge and experience with process modelling tools and techniques Extensive knowledge and experience of a Configuration Management, Quality Assurance or Project Management standard e.g. ISO, ANSI, ECSS, CMMI Proven experience in planning, developing and implementing training sessions andor coaching sessions to users and stakeholders Desirable requirements Experience acquired in the frame of European or International space projects Administration of a configuration management or business process management tool SQL programming on Oracle or Sybase, and scripting languages such as perl, python or vb.net S.M.A.R.T requirements, software testing methodology and tools Other Information Start date is as soon as possible

Tags: support management configuration engineer

GEO Configuration Management Consultancy Support

2016-09-23 15:05:27| Space-careers.com Jobs RSS

Since 1979, Italian ACS has been a Software System Integrator. As a Payload Data Ground Segment specialist, ACS develops componentssubsystemsground stations for satellite data acquisition, processing and dissemination. The company is active in geospatial multisource applications development for planning and management of environmental risks infrastructures and realtime handling of large data streams. ACS offer to their customers the complete range of services from the collection of user requirements to operational activities support. Our German subsidiary ACSD provides consultancy service at EUMETSAT Darmstadt. Selected candidate will sign permanent full time contract and work at EUM premises. Besides an opportunity to work in international environment, ACS can offer competitive salary, attractive benefits package tailored to specific needs, training and career growth within ACS group, support for relocation to Darmstadt. For our activities in Germany, we are looking for a person to provide GEO Configuration Management Consultancy Support. TASKS Managing the documentation under configuration control according to the agreed procedures and supporting the release of relevant configuration listsreports Act as secretary of Configuration Control Board meetings, prepare and convene the meetings, analyze the proposed engineering changes, prepare the relevant Minutes of Meeting, and notify the external entities as necessary Follow up the change process with the related action items, to ensure timely information availability on the status of changes Track versions of hardware and software items and documentation according to the evolution of the configured items Verify the hardware and software configuration status by performing configuration audits Maintain up to date the configuration management databases Support the drafting, review and update of the Product Documentation Trees, generate and maintain the Configuration Item lists Support the drafting, reviews and update of the Configuration Management Plans and related Working Practice and Procedures Support the definition and maintenance of Baselines at Programme, System and Ground Segment Levels Issue Configuration Status Accounting Reports for the configuration items under direct EUMETSAT responsibility Support the definition of Configuration Management Requirements Support technical reviews for Configuration Management aspects Support Design Reviews organised at EUMETSAT, coordinating the distribution of the datapackage to the reviewers, in coordination with the Information Management function. Contribute to the advertisement and continuous improvements of applicable EUMETSAT CM processes, procedures, guidelines. Document and perform validation testing on new Generic Dimensions Framework the EUMETSAT corporate CM tool releases. Contribute to the provision of S.M.A.R.T. requirements for CM Tool enhancements Attend the regular coordination PRS CM meetings, report on the progress of assigned actions, raise issues requiring management attention, and exchange with other PRS CM members on respective experiences and best solutions to address common issues SKILLS University degree in computer science or engineering Demonstrated experience of at least 5 years in conducting and implementing Configuration Management of large scale, softwarecentred systems in an operational environment, preferably for highavailability 24hday systems like e.g. processingproduction chains, data centres or satellite systems Experience in Quality Assurance, space system project control andor process modelling of largescale systems with a very good understanding of project development life cycle methodologies would be considered, providing that adequate knowledge and involvement in Configuration Management activities is also demonstrated. High command of English both in writing and speaking Mandatory Proven knowledge and experience in specifying, reviewing and implementing Configuration Management plans, processes and working practices, or extensive experience in providing management support to programmes or projects in development Significant experience in project development methodologies, and in particular in configuration management from definition of configuration management requirements to the testing and deployment of new releases on configuration controlled environments Extensive experience with configuration management tools e.g. Serena Dimensions CM, Jira or Clearcase or business process management tools electronic workflows Experience of software development on a medium or large size project Extensive knowledge and experience with process modelling tools and techniques. Extensive knowledge and experience of a Configuration Management, Quality Assurance or Project Management standard e.g. ISO, ANSI, ECSS, CMMI Proven experience in planning, developing and implementing training sessions andor coaching sessions to users and stakeholders. EU national or valid work permit for Germany CV in Europass format The following will be considered as an advantage Experience acquired in European or International space projects Administration of a configuration management or business process management tool SQL programming on Oracle or Sybase, and scripting languages such as Perl, Python or vb.net S.M.A.R.T requirements, software testing methodology and tools Knowledge of French

Tags: support management configuration geo

Ashtead completes subsea integrity management project to support BPs Quad 204 redevelopment

2016-08-16 01:00:00| Offshore Technology

UK-based Ashtead Technology has completed a subsea integrity management project in a bid to support BPs Quad 204 redevelopment of the Schiehallion, as well as Loyal fields in West of Shetland.

Tags: support management project project management

Airport Equipment Services-Airport Ground Support Equipment, Management and Consultancy Services

2016-07-28 13:30:00| Airport Technology

Airport Equipment Services (AES) provides airport ground support equipment, as well as management and consultancy services for ground handling and organisations that intend to expand their business overseas.

Tags: services support management equipment

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