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Tag: assistant management
Facility Management Assistant
2019-05-24 10:28:54| Space-careers.com Jobs RSS
Specific Tasks Act as a team member of the ESA Corporate Video Conferencing Service, with the following responsibilities Video conferences are correctly booked and configured in accordance with ESA Policies and procedures. Maximum utilisation of the available resources is achieved through efficient booking. Realtime monitoring of VIP conferences, with proactive intervention when required. Provide a realtime help and assistance service for ongoing video conferences across the Agency. Act as a singlepoint of contact for external parties who wish to interface to the ESA Video Conference facilities. Deliver an excellent customer experience through the provision of Corporate Video Conference service. Coordinate fault resolution activities between technical and facility suppliers to restore service in the fastest possible time. Coordinating service delivery with internal and external interfaces, such as o Facility Management Teams in all ESA centres o ESA ICT Service Managers and Suppliers o The ESA Communications Teams At local ESTEC level, contribute to the correct setup of all the public Video Conferencing facilities o Videoconference facilities and locations are neat, tidy and appropriately configured. o All equipment in the video conference locations is functioning correctly. Check routinely that all ESA sites are harmonised and are providing a similar quality of service in all locations. Apply the internal Quality Management processes to the delivery of the video conferencing service and coordinate process management with the ESA Quality Management team. Contribute to the production of the monthly utilisation and operations reporting, as defined by the head of the Video Conferencing service. Requirements As per Job Class with at least five years experience in ICT service and operations management. Affinity to high quality customer service or support diplomatic when interacting with customers. Excellent written and verbal communication skills, fluent in English, French German Italian knowledge are additional assets. Experience with telephone and video conferencing systems and protocols. Be able to work unsupervised. Flexible attitude, able to cope with high workload pressure, successoriented, available for occasional extra hours coverage. Quick to learn. Previous ESA experience is an additional asset.
Tags: management
assistant
facility
facility management
Management Assistant | $4,239.75 - 6,527.75/month
2018-03-19 18:13:22| PortlandOnline
Opens Mar. 19, 2018 | Closes Apr. 2, 2018 at 11:59 p.m. PST PDF Document, 759kbCategory: BDS Current Job Opportunities
Tags: management
assistant
management assistant
assistant management
Management Support Assistant Administrator
2018-02-02 17:25:44| Space-careers.com Jobs RSS
Vacancy in the Directorate of Operations. ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. Applications from women are encouraged. Post Management Support Assistant Administrator This post is for a limited period of 4 years, nonrenewable, and is classified B2B4 on the Coordinated Organisations salary scale. Location ESOC, Darmstadt, Germany Description Management Support Assistant Administrator in the Strategy Coordination Office, Directorate of Operations. Duties Reporting to the Head of Office HO, the postholder will be responsible for the Office secretariat and for supporting the Office team as a whole filtering correspondence and enquiries relevant to the Office synthesising information and presenting related dossiers and background documents to HO, following up actions, drafting replies to correspondence and enquiries as appropriate planningcoordinating HOs commitments and meetings, organising HO mission travel and claims, supporting the Office team in its mission travel organisation and keeping HO informed of all issues of concern during absences preparing all relevant background files for meetings and ongoing activities for HO collecting information and documents necessary for HO to take action on given issues taking, producing and distributing minutes of meetings as required collecting inputs for the regular and ad hoc reporting under Office responsibility and drafting reports supporting the organisation of external visits under Office responsibility supporting editing of documents produced internally ensuring orderly coordination of the HOs secretariat, registration and distribution of correspondence, filing and archiving of documents setting up and maintaining a shared area for all Office documentation for internal and external access acting as backup, during their absence on leave, for the secretariats of the Directorate andor its Business Unit Control Office ensuring coordination and cooperation with the secretariats of the Directorate, corporate organisational units as required, and departmental and other organisational units, to enable smooth running of the office. Technical competencies Stateoftheart knowledge in area of responsibility at required level Proficiency in the use of the Agencys information systems, tools and applications, including online services on the internet Knowledge of the relevant Agency rules, processes and procedures Behavioural competencies Communication Continuous Learning Customer Focus Planning Organisation Results Orientation Self Motivation Education AssistantSenior Assistant level Higher education bachelors level, supplemented by professional training in administrative methods andor in secretarialrelated activities Additional requirements Applicants should possess excellent interpersonal and communication skills, be able to handle confidential matters and ensure a high level of discretion, synthesise information concisely, have excellent organisational skills and be able to multitask, prioritise and work well under pressure. Other Information For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework. The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset. The Agency may require applicants to undergo selection tests. The closing date for applications is 02 March 2018. If you require support with your application due to a disability, please email contact.human.resourcesesa.int. Please note that applications are only considered from nationals of one of the following States Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, Canada and Slovenia. Priority will first be given to internal candidates and secondly to external candidates from underrepresented Member States. In accordance with the European Space Agencys security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment. Apply HERE
Tags: support
management
administrator
assistant
Management Assistant
2016-10-03 23:32:53| PortlandOnline
PDF Document, 754kbCategory: BDS Current Job Opportunities
Tags: management
assistant
management assistant
assistant management
Management Assistant to the Head of the Business Unit Control Office
2016-04-28 19:05:13| Space-careers.com Jobs RSS
The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government B2G business, specialising across five sectors Defence, Justice Immigration, Transport, Health and Citizen Services. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency where we are the largest onsite service provider with ca. 300 staff. For our activities in ESOC, we are currently looking for a Management Assistant to the Head of the Business Unit Control Office. Main responsibilities You will be the Management Assistant to the Head of the Business Unit Control BUC Office OPSB, to the Units within the Division as well as to the Head of the Quality Office and Team. Your duties will include filtering electronic and conventional correspondence relevant to the BUC Office and channelling correspondence to the BUC Units synthesizing the information and presenting related dossiers and background documents to the BUC Office followingup of actions, drafting of replies to correspondence and inquiries as appropriate provision of the Head of the Business Unit Control Office secretarial services, leave planning, mission preparations, document management, coordination and logistic support of meetings at Office Unit level organising the BUCs calendar and setting up meetings as required on personal initiative or on instructions, collecting information and documents necessary for the BUC to take action on given issues supporting Quality and Safety Office OPSQ in the placing and followup of contract change notices or procurement actions using the ESA Financial System SAPbased act as focal point for the whole BUC office supervising the BUCs secretariat, distribution of correspondence and filing keeping internal databases uptodate by loading up documents ECLIPSE Management for the BUC office. Ideal candidate You should have completed a tertiary education, which could be at the level of further education or higher education. Higher education e.g. bachelor level would be an asset. With an ability to handle confidential matters and assure a high level of discretion at all times, you should also have excellent communication and relationship management skills. You are expected to work under pressure and tight deadlines as well as being able to prioritize efficiently and effectively. You should possess excellent planning and organisation skills and the attention to detail and must be proficient in the Microsoft Office Suite and Lotus Notes. The duties will require some knowledge of the ESA Financial and Procurement processes and associated tools SAPbased. A good knowledge of English is a requirement. German and French would be an asset. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu
Tags: business
office
control
management