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Tag: support operations
Dissemination Operations Engineering Support 1413002
2014-01-08 02:36:40| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Dissemination Operations Engineering Support 1413002 Job Description As a member of the Realtime Services System Operations Division, the Key person shall provide support to the routine monitoring, development and operation of the current and future EUMETSAT dissemination systems. The duties range from the support to the operation of the various dissemination components, to the analysis, testing, and implementation of new data streams and monitoring and reporting functions. It also includes the settingup and implementation of operational procedures, and the coordination with external organisations and service providers. In particular the tasks of the Key person will include Support to routine operations of the dissemination and encryption functions within the EUMETSAT Ground Segments, including performance monitoring and in the case of anomalies, the identification and application of firstline corrective actions. This task requires the provision of standby and callout support out of normal working hours see below Support to the operations of data encryption functions in the ground and space segment of EUMETSAT programs Control, population and operation of dissemination related databases and configuration files for both inhouse and remote systems Support to the preparation, validation and maintenance of ground segment operational procedures Support to dissemination services related training of the Control Centre Team Support in the analysis and resolution of user enquiries related to dissemination services Support to the HW and SW configuration of EUMETCast Reception Stations Support to the rollout and validation of new releases of EUMETCast Reception Station SW packages Investigation into system anomalies that impact on the data dissemination services Generation of Engineering Change Proposals to improve the operational effectiveness of the encryption and dissemination functions Support to design, implementation and verification testing of corrections and improvements Support to the validation, verification and rollout of new releases of dissemination and encryption software Coordination of the operational validation of releases and changes affecting the dissemination system Definition and implementation of dissemination service monitoring and reporting tools, and generation of related reports Support to the generation and maintenance of a products database for dissemination administration Participation in meetings and reviews. Required Skills and Experience University degree or equivalent in a relevant discipline. Minimum 5 years of experience in operations or software maintenance of real time data dissemination systems, and be familiar with DVBS satellite communications and ground segment operations. The Key person shall have significant work experience on operating system level in major Linux distributions and Windows 2000, XP, Windows7. Computer literacy, including Configuration, installation and scripting for Linux and Windows Evaluationanalysis of systemapplication events and logs Tool based presentation of logs and results Excel etc. Monitoring of near real time data flows in large computer networks Satellite based and terrestrial data distribution systems Provision of near realtime data services in a highavailability environment 247 First and second level support in data services Interaction with endusers Coordination of system changes and interfaces with external organisations encryption technologies, USB smart cards, TripleDES Formalised hardwaresoftwaresystem testing Configuration control. The Key person shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with a minimum of supervision. Fluency in English. Good communication skills are essential for the fulfilment of the tasks requiring interaction. Desirable Skills and Experience DVB based receiveonly earth stations for satellite communications IP multicast data distribution systems, such as Tellicast provided by Newtec Dissemination of meteorological andor environmental products Formalised software testing XML language and tools Subversion, CVS, eclipse Encryption technologies, USB smart cards Interaction with users DVBS2 technology. Work Location Darmstadt, Germany Dates Application Deadline 21 January 2014 Start of Work 18 May 2014 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 21 January 2014 Learn more about us in Facebook
Tags: support
operations
engineering
dissemination
Dissemination Operations Engineering Support
2013-12-20 11:35:20| Space-careers.com Jobs RSS
RHEA the fastest growing leading Belgian SME providing system engineering solutions and professional engineering services to the international space industry is recruiting experienced Engineers from the Satellite Industry for a full time position based in the area of Darmstadt. Description As a member of the Realtime Services System Operations Division, the Key person shall provide support to the routine monitoring, development and operation of the current and future EUMETSAT dissemination systems. The duties range from the support to the operation of the various dissemination components, to the analysis, testing, and implementation of new data streams and monitoring and reporting functions. It also includes the settingup and implementation of operational procedures, and the coordination with external organisations and service providers. In particular the tasks of the Key person will include Support to routine operations of the dissemination and encryption functions within the clients Ground Segments, including performance monitoring and in the case of anomalies, the identification and application of firstline corrective actions. This task requires the provision of standby and callout support out of normal working hours see below Support to the operations of data encryption functions in the ground and space segment of the clients programs Control, population and operation of dissemination related databases and configuration files for both inhouse and remote systems Support to the preparation, validation and maintenance of ground segment operational procedures Support to dissemination services related training of the Control Centre Team Support in the analysis and resolution of user enquiries related to dissemination services Support to the HW and SW configuration of EUMETCast Reception Stations Support to the rollout and validation of new releases of EUMETCast Reception Station SW packages Investigation into system anomalies that impact on the data dissemination services Generation of Engineering Change Proposals to improve the operational effectiveness of the encryption and dissemination functions Support to design, implementation and verification testing of corrections and improvements Support to the validation, verification and rollout of new releases of dissemination and encryption software Coordination of the operational validation of releases and changes affecting the dissemination system Definition and implementation of dissemination service monitoring and reporting tools, and generation of related reports Support to the generation and maintenance of a products database for dissemination administration Participation in meetings and reviews. Profile In addition to having a University degree or equivalent in a relevant discipline, the Key person shall have minimum 5 years experience in operations or software maintenance of realtime data dissemination systems, and be familiar with DVBS satellite communications and ground segment operations. The Key person shall have significant work experience on operating system level in major Linux distributions and Windows 2000, XP, Windows7. For the accomplishment of the listed tasks, knowledge and experience of the following is mandatory Computer literacy, including o Configuration, installation and scripting for Linux and Windows o Evaluationanalysis of systemapplication events and logs o Tool based presentation of logs and results Excel etc. Monitoring of near real time data flows in large computer networks Satellite based and terrestrial data distribution systems Provision of near realtime data services in a highavailability environment 247 First and second level support in data services Interaction with endusers Coordination of system changes and interfaces with external organisations encryption technologies, USB smart cards, TripleDES Formalised hardwaresoftwaresystem testing Configuration control. Furthermore, it would be a distinct advantage for the Key person to have experience with the following DVB based receiveonly earth stations for satellite communications IP multicast data distribution systems, such as Tellicast provided by Newtec Dissemination of meteorological andor environmental products Formalised software testing XML language and tools Subversion, CVS, eclipse Encryption technologies, USB smart cards Interaction with users DVBS2 technology. The Key person shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with a minimum of supervision. The official languages are English and French. The working language for the position is English and therefore the key person must be able to work effectively in this language and have knowledge of the other. Good communication skills are essential for the fulfilment of the tasks requiring interaction. Location Darmstadt, Germany Application deadline 22012014 If you are interested, please send your WORD EUROPASS format CV as well as a Cover Letter to Lena Englander, Recruitment Manager to careeropportunitiesrheagroup.com. Please do not hesitate to contact us for more information. RHEA provides you with an attractive employment package based on the candidates experience, the opportunity to build experience in the space sector and to grow within an international company. RHEA is an independent Space Engineering Consulting and Software company that offers knowledgebased services and innovative solutions to the space industry. Our technical expertise is coupled with the provision of software tools for both Space and Ground segments. For the past 18 years RHEA has supported over 40 space missions, including comet chasers, planetary and Moon missions, deep space astronomy experiments to understand the fundamental laws of physics, climate monitoring, meteorology, navigation and communications. Rhea is the market leader for MOIS solutions and procedure management systems. Rhea has successfully brought together engineers and scientists from 13 nationalities to support its clients across 7 European countries, Canada and the USA.
Tags: support
operations
engineering
dissemination
Computer Operations Support to Science Community
2013-12-19 11:51:20| Space-careers.com Jobs RSS
Computer Operations Support to Science Community, based at European Space Astronomy Centre, Madrid, Spain Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. All members of our recruitment team have extensive space experience, so have the insight necessary to support you through the application process. For our activities in the European Space Astronomy Centre we are currently seeking to employ a Computer Operations support person for the SREO Computer Support Group CSG who provide computer support to all science operations centres and science ground segments located at ESAC, either in development or in operational phase. Applicants must hold a current valid work permit for Spain or be EU nationals. Specific tasks include UNIX LINUX and SOLARIS, Macintosh and PC System management Installation, configuration, integration and setting up of new machines with appropriate operating systems and layered software Administration and operation management of computer systems Installation and configuration of new disks and other devices and new users accounts. User support mainly scientists and engineers Handle the mail aliases and mail distribution list. Handlingcheckingmodifying all backups. Definition, implementation and maintenance of computer operators procedures Issues of documentation and technical reports GRID related activities Installation, configuration, integration, operations, maintenance and upgrade of Grid Engine and EGI UMD GRID middleware infrastructure Support users to adapt their computing tasks to the GRID infrastructure Cloud related activities Installation, configuration, integration, operations, maintenance and upgrade of Eucalyptus Cloud middleware Knowledge of other Cloud middleware is an asset Contact with hardware and software suppliers Definition of hardwaresoftware needs and quotation requests for new purchases and maintenance contracts Locking hardware incidents calls and following the call history. Assisting technician when on site. Other activities Installation and maintenance of storage SANNAS infrastructure Installation and maintenance of Virtual Machines Installation and maintenance of compute clusters Interface with external ESA corporate informatics infrastructure service providers Design of network setup requirements and follow up of implementation Request of new network connections Qualifications and Requirements Applicants require a University degree or equivalent in Computer Science together with at least 5 years supporting an International Scientific community The working language is English, both spoken and written additional EU languages would be an asset Essential Knowledge GRID technology Grid Engine, EGI UMD Cloud computing Storage SANNAS technologies Solaris System management Linux RedHat system management Virtualization technologies Backup technologies PC Windows XP and Macintosh system management Scientific user computer support Network design and requirements Applicants must hold a current valid work permit for Spain or be EU nationals. If you think you have the skills and experience required for this post please make your application via our eRecruitment site httpswww.amris.comsercorequirementdisplay.php?refSearchrequirementid48277 If you have any questions regarding this opportunity please address them to our recruitment team at space.careersserco.com Position Computer Operations Support Reference RTCSRE061 Application closing date 23 January 2014 Start date March 2014 Duration To end 2014, possible extension Important Please be aware that security clearance may be part of the selection process Register with Serco eRecruitment for automatic email alerts for new opportunities httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope
Tags: support
community
computer
science
Support to Science Operations Computer Support Group CSG
2013-12-18 19:35:43| Space-careers.com Jobs RSS
RHEA the fastest growing leading Belgian SME providing system engineering solutions and professional engineering services to the international space industry is recruiting experienced engineering support for a full time position based in the area of Madrid, Spain. Description The SREO Computer Support Group CSG is providing computer support to all science operations centres and science ground segments located at ESAC, either in development or in operational phase. Under this work package service shall be provided to support ESA in system administration activities for those computer systems used for science operations and research activities. These computers are general servers or workstations mainly based on Linux and Sun Solaris, Macintoshes, PC for Office Automation activities. The environment also includes Disk Storage infrastructure, Virtual infrastructure as well as GRID and Cloud computing infrastructures. Systems can be physical machines or provided through virtual infrastructure. These systems are connected to networks organized by functions operational, office and development, external services, GRID, Cloud and administration networks. Specific service tasks would include installation, configuration, deployment, integration, monitoring, administration and maintenance of these computer systems, scientific and commercial software installation and administration, data backup and retrieval, interface with IT vendors for quotation, installation and maintenance agreements, users IT support, defining and operating computers operational procedures, hardware inventory tracking. It specifically excludes ESA corporate informatics infrastructure services office automation, network, terminal servers, Lotus Notes, LAN and communications, which are provided and subject to separate Service Level Agreements SLA. The SREO computer environment at ESAC contains a number of computers dedicated to science operations and archive activities. These are general servers or workstations mainly based on Linux and Sun Solaris, Macintoshes, PC for Office Automation activities and some OpenVMS machines. Systems can be physical machines or provided through the department virtual infrastructure. These systems are connected to networks organized by functions operational, office and development, external services, GRID, Cloud and administration networks. The Computer Support Group is also maintaining the ESAC GRID and Cloud computing environments, used for project data processing, daily science analysis tasks by user. The external GRID computing environment is also connected to the European EGI infrastructure. Specific service tasks include UNIX LINUX and SOLARIS, Macintosh and PC System management Installation, configuration, integration and setting up of new machines with appropriate operating systems and layered software Administration and operation management of computer systems Installation and configuration of new disks and other devices and new users accounts. User support mainly scientists and engineers Handle the mail aliases and mail distribution list. Handlingcheckingmodifying all backups. Definition, implementation and maintenance of computer operators procedures Issues of documentation and technical reports GRID related activities Installation, configuration, integration, operations, maintenance and upgrade of Grid Engine and EGI UMD GRID middleware infrastructure Support users to adapt their computing tasks to the GRID infrastructure Cloud related activities Installation, configuration, integration, operations, maintenance and upgrade of Eucalyptus Cloud middleware Knowledge of other Cloud middleware is an asset Contact with hardware and software suppliers Definition of hardwaresoftware needs and quotation requests for new purchases and maintenance contracts Locking hardware incidents calls and following the call history. Assisting technician when on site. Others Installation and maintenance of storage SANNAS infrastructure Installation and maintenance of Virtual Machines Installation and maintenance of compute clusters Interface with external ESA corporate informatics infrastructure service providers Design of network setup requirements and follow up of implementation Request of new network connections. Profile The candidate should have an university degree or equivalent in computer science or related fields. Specific knowledge is required in the following areas GRID technology Grid Engine, EGI UMD Cloud computing Storage SANNAS technologies Solaris System management Linux RedHat system management Virtualization technologies Backup technologies PC Windows XP and Macintosh system management Scientific user computer support Network design and requirements The key person should have a working knowledge of English, both in speaking and in writing. Location Madrid, Spain Application deadline 27012014 If you are interested, please send your Word format CV as well as a Cover Letter to Lena Englander, Recruitment Manager at careeropportunitiesrheagroup.com Please do not hesitate to contact us for more information. RHEA provides you with an attractive employment package based on the candidates experience, the opportunity to build experience in the space sector and to grow within an international company. RHEA is an independent Space Engineering Consulting and Software company that offers knowledgebased services and innovative solutions to the space industry. Our technical expertise is coupled with the provision of software tools for both Space and Ground segments. For the past 18 years RHEA has supported over 40 space missions, including comet chasers, planetary and Moon missions, deep space astronomy experiments to understand the fundamental laws of physics, climate monitoring, meteorology, navigation and communications. Rhea is the market leader for MOIS solutions and procedure management systems. Rhea has successfully brought together engineers and scientists from 13 nationalities to support its clients across 7 European countries, Canada and the USA.
Tags: support
group
computer
science
IT Support Engineer for Science Operations SCJ 2765
2013-12-18 13:35:34| Space-careers.com Jobs RSS
Summary An opportunity for an experienced support engineer to work for us onsite at ESAC. Objective To provide computer support to all science operations centres and science ground segments located at ESAC. Responsibilities Duties Specific service tasks include but are not limited to UNIX LINUX and SOLARIS, Macintosh and PC System management Installation, configuration, integration and setting up of new machines with appropriate operating systems and layered software Administration and operation management of computer systems Installation and configuration of new disks and other devices and new users accounts. User support mainly scientists and engineers Handle the mail aliases and mail distribution list Handlingcheckingmodifying all backups Definition, implementation and maintenance of computer operators procedures Issues of documentation and technical reports GRID related activities Installation, configuration, integration, operations, maintenance and upgrade of Grid Engine and EGI UMD GRID middleware infrastructure Support users to adapt their computing tasks to the GRID infrastructure Cloud related activities Installation, configuration, integration, operations, maintenance and upgrade of Eucalyptus Cloud middleware Knowledge of other Cloud middleware is an asset Contact with hardware and software suppliers Definition of hardwaresoftware needs and quotation requests for new purchases and maintenance contracts Locking hardware incidents calls and following the call history. Assisting technician when on site Others Installation and maintenance of storage SANNAS infrastructure Installation and maintenance of Virtual Machines Installation and maintenance of compute clusters Interface with external ESA corporate informatics infrastructure service providers Design of network setup requirements and follow up of implementation Request of new network connections Qualifications Experience MSc or equivalent in a relevant discipline Specific knowledge is required in the following areas GRID technology Grid Engine, EGI UMD Cloud computing Storage SANNAS technologies Solaris System management Linux RedHat system management Virtualization technologies Backup technologies PC Windows XP and Macintosh system management Scientific user computer support Network design and requirements Essential Skills Be well organized and show a good sense of initiative Excellent level of English both written and spoken Further Details All roles within Telespazio VEGA have a defined closing date, however if a successful candidate is found before the advert expires the role will be closed early. We would therefore advise any candidate to apply as early as possible to avoid disappointment. Closing Date for applications is Monday 27th January Location of the position is Nr Madrid, Spain Benefits Competitive Package Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.
Tags: support
science
operations
engineer
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