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WNC manufacturing technician credential | NevadaAppeal.com

2015-07-12 11:26:48| Automakers - Topix.net

Want to catch the wave of Northern Nevada's upcoming manufacturing boon? Western Nevada College offers a credential that will help make those dreams possible. A Manufacturing Technician credential could lead to more job opportunities in Northern Nevada, especially with Tesla Motor's gigafactory already under construction in nearby Storey County.

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WNC manufacturing technician credential | NevadaAppeal.com

2015-07-12 08:31:44| Industrial Machines - Topix.net

Want to catch the wave of Northern Nevada's upcoming manufacturing boon? Western Nevada College offers a credential that will help make those dreams possible. A Manufacturing Technician credential could lead to more job opportunities in Northern Nevada, especially with Tesla Motor's gigafactory already under construction in nearby Storey County.

Tags: manufacturing technician credential wnc

 
 

Field Support Technician

2015-07-03 16:05:29| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in ESOC, we are currently looking for a Support Technician to provide field support to a permanent user community of around 800 users. The support to be provided will be very varied and will include support for Windows operating systems currently Windows 7 Microsoft Office Lotus Notes MAC and IOS Mobile and smart phones IP and TDM telephones PABX interfacing Helpdesk support Network printer support Third party liaison 1st line networking Video conferencing. Tasks and Responsibilities The key person will cover the following tasks Manning a local helpdesk of a rotational basis with first line call resolution Second level calls resolution in the field Video conference systems installation, upgrade, configuration and problem handling Explaining to users available services and how these should be requested Evaluating user requests and problems, raising tickets for each one Solving as many problems as possible Inventory and asset management Liaising with the central IT service desk CSD in Rome Evaluating tickets coming from the CSD and allocating them to the correct teams, both on and off site Planning PC and other equipment installation, including planned refreshes Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met. Requirements The successful candidate will have had 2 to 3 years in a similar environment and have had experience with Windows 7 MS Office products and their usage Lotus Notes Apple MACs Mobile and IP telephony Video conferencing systems Asset management tools Problem logging database BMC Remedy ideally. In addition, candidates should have good customer interfacing skills and the ability to identify priority situations and deal with them accordingly. As well as being a prerequisite for the fluctuating technical environment, flexibility is also required for covering the helpdesk on a rotational basis, covering the extended day, covering the small site in Cologne and for the occasional operational support for satellite activity. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp Position Field Support Technician Reference G015162ESOC Application closing date 20072015 Start date 15082015 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about ESOC, please consult httpwww.esa.intAboutUsESOC

Tags: support field technician support technician

 

Proximity Support Technician temporary

2015-07-02 16:05:16| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in ESTEC, we are currently looking for a Proximity Support Technician for a temporary period with the possibility of extension. Tasks and Responsibilities Provide 1st, 2nd level addedvalue IT support to 200 members of SRE directorate at ESTEC Quick respond to requests for service received by phone, email and in person, providing resolution, escalation when necessary and subsequent management of incidents Proactive identification of potential incidents and providing resolutions before the incident occurs Logging all received requests for assistance and maintaining ownership of the request until completion Installation and maintenance of Windows and Mac desktops, laptops and peripherals as required Provide application support for ESA Standard software packages as required Provide application support for nonstandard software Active participation in projects as required Creation of documentation for user support tasks when required User account management and process management for new and departing users Liaise with the third parties to redirect issues to the responsible teams on behalf of SRE users Assist in the recommendation for hardware and software purchases Assist in testing of software and hardware for purchase by Science Assist in monitoring of existing systems to ensuring correct operation Printer maintenance such as toner replacement and minor repairs Operation of loan equipment pools. Requirements Hardware experience Knowledge of PC desktops, laptops, Apple Mac laptops, iPhones and various peripherals in standalone and networked environments HP Printers and digital senders in a network environment Knowledge of Office network equipment minihubs, switches, etc.. Software experience Good knowledge of Mac OSX and Windows 7 Good knowledge of Internet software such as various web browsers and FTP clients ESA standard software experience MSOffice, Lotus Notes, McAfee Antivirus, Adobe Acrobat Knowledge of Active directory users and computers Knowledge of a call logging system Ability to support adhoc applications as required Linux experience an advantage Knowledge of Windows server technologies an advantage Basic Citrix administration Knowledge of Microsoft SharePoint useful. Application procedure Important All applicants must hold a current valid work permit for the Netherlands or be EU nationals. Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. If not, your application will remain in our database and can be matched against future openings. You can also login at any time to apply to additional positions. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp Position Proximity Support Technician temporary Reference PST0115 Application closing date 12.07.2015 Start date 03.08.2015 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about ESTEC, please consult httpwww.esa.intAboutUsESTEC

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Satcom Support Technician Iridium

2015-06-18 17:05:07| Space-careers.com Jobs RSS

Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year. A vacancy for a Support Technician has arisen within Airbus Defence Space in Portsmouth. This role is to provide continued technical and maintenance support to the SATCOM services utilising Iridium equipment, through ensuring timely return of defective units, prompt configuration of units to meet service activation dates, effective management of customer queries and problems while building an effective relationship with the OEM. KPIs include Customer request closure timeliness, Stock accuracy and spare part availability at point of requirement. The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include I Provide an excellent level of customer focussed technical support Provide regular ongoing phone and email support to military contacts, end users, and Airbus Defence and Space intheatre teams in deployed areas as part of a delegated helpdesk capability. Provide support for civilian users utilising Iridium equipment within civilian SATCOM services, including aviation customers. Respond to customer queries in a timely and helpful manner. Support customers with processes required in order to call upon further UK support material or personnel. Update the GC customer billing team with equipment airtime usage information and customer service requests. II Deliver Efficient Material Logistics Support Prepare Iridium equipment and associated SIM cards for despatch in support of a variety of SATCOM services and customer requests. Including Monitor and Coordinate deployed spare welfare Iridium kits by issuing out replacements for unserviceable kits when they are reported as damaged. Including ensuring they are packaged effectively and raise DRNs delivery notes. Maintain deployed pools of spare equipment by repairing and reissuing kits as and when theyre returned to the UK. Process and despatch units to meet operational orders as they are received by the customer. Manage SIMs using the Iridium network management tools when Terminals undergo long term maintenance and activating new SIMs before Terminal redeployment. Deal with unserviceable returns, producing sentencing documentation and forwarding to the applicable repair agent. Produce a quarterly customer out of scope report, ensuring all supporting documentation is in order, seeking MOD repair approval to unserviceable handsets which were missing required paperwork or were otherwise out of scope. Supplement this by attending quarterly out of scope meetings to discuss and efficiently present this information to the customer. Maintaining Iridium stock area of warehouse during frequent check inscheck outs including cleaning of pelicases and ancillaries. III Utilise business tools for provision of support services to provide assured support services Consistently update deployment and shipping information, and generate reports from the company logistics management tools SAP Remedy. Produce customer usage reports, including validating figures with the GC billing team. Creating purchase requisitions and ordering new Iridium equipment as and when required. We are looking for candidates with the following skills and experience GCSEs, HNCHND or equivalent with Engineering background Knowledge of Skynet 5 would be desirable Ability to provide assistance in urgencies and to conduct maintenance activity Good understand of logistic processes and value this brings to company and customer Understanding of equipment value in a service context phones, sim cards, etc Proficient in SAP to update databases and MS Office Can do, technically orientated mindset Good ability to deal with customers Good problem solving skills and team player. Please apply on line for this vacancy using your eRecruiting profile with your CV attached. To apply click here

Tags: support technician iridium satcom

 

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